Chapter 4. Using Advanced Features

Table of Contents

Viewing Customer Accounts
Adding Customer Accounts
Deleting Customer Accounts

Viewing Hosts
Adding Hosts
Deleting Hosts

To use an advanced feature, you must enable the feature. Until the feature is enabled, you do not see the workflow in the Configuration list of the GUI. You enable an advanced feature from the section called “Enabling Advanced Configuration Features (Options)” screen.

Working with Customer Accounts

When you enable the Use Customer option (Advanced > Options, and select Use Customer), the NearStore VTL appliance administrator can set up accounts for multiple customers. The administrator can then add virtual libraries to these accounts, based on the needs of each customer. The administrator of any given customer account can see only the virtual libraries that are associated with that account. This provides enhanced security.

When the administrator of a customer account logs in to a NearStore VTL appliance, he or she does not have access to the full functionality of the system. Rather, the administrator has access only to the functionality that is required for managing the virtual libraries and volumes that are associated with the customer account.

Customer functionality includes:

Monitoring—provides a screen from which the customer account can be monitored. This includes a list of all virtual libraries that are associated with the customer account and a list of virtual tape import/export requests.

Virtual Library Management—gives an interface from which the customer’s virtual libraries can be managed.

Create Virtual Tape—provides an interface from which virtual tapes can be created. The number of virtual tapes that can be created is limited by the amount of disk space available to the customer account.

Import/Export Request—gives a screen on which import and export requests are displayed.

Import Virtual Tape—provides an interface from which physical tapes can be imported into a virtual library.

Move Virtual Tapes—gives an interface from which the customer’s virtual tapes can be moved between compatible virtual libraries.

SCSI Addresses—provides a screen on which the SCSI/Fibre Channel addresses of the customer’s virtual libraries are displayed.

Port List—provides a screen on which the front—end physical ports of the NearStore VTL appliance are displayed.

Change Write Protected Status—gives an interface from which the status of the customer’s virtual tapes can be changed.

Change Export Status—provides an interface from which the export status of the customer’s virtual tapes can be changed.

User Account Setup—provides an interface from which the login identification and login password of the customer can be changed.

Customer tasks include:

Viewing Customer Accounts

The NearStore VTL displays the customer accounts that you have added to the configuration of the NearStore VTL appliance on the Customer List screen. Information for each customer account includes the customer name and number, capacity allocated, capacity used, and contact information.

From the Configuration Tasks menu, located on the left side of the screen, click the Customers task category.

The Customer List screen appears, and the following is displayed for all customer accounts that have been added to the NearStore VTL appliance.

Customer Name—specifies the name of the customer account.

Customer Number—gives the number of the customer account. The customer number is a way of identifying the customer.

Capacity Allocated—gives the amount of disk space allocated to the customer.

Capacity Used—provides the amount of disk capacity currently used by the customer.

Contact—specifies the name of the contact person for the customer account.

E-mail—gives the e-mail address of the contact person.

Phone—provides the phone number of the contact person.

Pager—gives the pager number of the contact person.

Adding Customer Accounts

When you add a customer account to the configuration of the NearStore VTL appliance, you create the login identification and password for the account. This includes contact information for the customer account. The account is displayed on the Customer List screen.

The Use Customer option must be enabled before you can add customers to the NearStore VTL appliance. See Enabling Advanced Configuration Features for more information.

Complete this task to add customer accounts to the NearStore VTL appliance:

From the Configuration Tasks menu, located on the left side of the screen, click the Customers task category.
Click the Add Customer tab, located in the upper portion of the screen.

The Add Customer screen appears.
Complete the following information:

Customer Name—gives the name of the customer account. Each customer account should be easily identifiable.

Login Id—provides the login name for the customer account.

User Password—specifies the password that must be used to log in to the tape operator account. Use care in choosing this and other passwords.

Customer Number—gives the customer account number. This number helps to identify the customer account.

Contact Name—(optional) provides the name of the customer contact.

E-mail—(optional) gives the e-mail address of the contact person.

Day Phone Number—(optional) gives the day phone number of the contact person.

Night Phone Number—(optional) provides the night phone number of the contact person.

Mobile Phone Number—(optional) lists the mobile phone number of the contact person.

Pager Number—(optional) gives the pager number of the contact person.

(Optional) you can click Reset to clear the screen.
Click Apply to add the new customer account.

The NearStore VTL adds the customer account and displays it on the customer list screen. You can now create virtual libraries and assign them to the customer account. See Working with Virtual Libraries for more information.

Deleting Customer Accounts

When you delete a customer account, all virtual libraries and virtual tapes associated with that customer account are also deleted. The administrative account of the NearStore VTL appliance is also a customer account. It cannot be deleted.

Complete the following task to delete a customer from the NearStore VTL appliance:

From the Configuration Tasks menu, located on the left side of the screen, click the Customers task category.
Click the Delete Customer tab, located in the upper portion of the screen.

The Delete Customer screen appears.
From the Action field of the customer that you want to delete, click delete.
When prompted, click Apply.

Note

When a customer account is deleted, any associated virtual tapes are also deleted.

The NearStore VTL deletes the customer account and no longer displays it on the Customer List screen.


Using Physical Tapes (Loading Physical Tape Drives)		Managing Host Access