Chapter 6. Responding to Action Codes

Table of Contents

Accessing Required Action Listings
Action Codes
Informational or Low-Priority Action Codes
Warning Action Codes
Error Action Codes

An action is generated when there is a change in the state of the NearStore VTL appliance that requires user intervention. These actions are displayed on both the Administrator Overview and the Actions Required screens.

As an example, when your system is initially powered on, an action to set the time of your system is generated. This action requires you to set the time and date of your system to that of the local host.

When a required action is generated, the Action Required icon appears in the upper portion of the NearStore VTL GUI. This icon blinks until the action is either acknowledged or resolved. If the action is acknowledged, the icon stops blinking but is still displayed. If the action is resolved, the icon is no longer displayed, unless there are other unresolved actions.

Figure 6.1.

Clicking the Action Required icon brings you to the Actions Required screen.

Accessing Required Action Listings

A listing of required actions is available from both the Administrator Overview and the Actions Required screens. The Administrator Overview screen displays only the most recent required actions. The Actions Required screen displays a complete listing of actions that are required.

To access the Administrator Overview Screen:

From the Daily Tasks menu, located on the left side of your screen, click the Monitoring task category.

The Administrator Overview screen appears. The most-recent required action information is available from the Actions Required portion of the screen.

Action—provides a link, that when selected, brings you to the task (screen) from which the action can be resolved.

Priority—lists the priority of the action that is required. Valid priorities are low, medium, and high.

Code—provides the code of the required action.

Description—gives a brief description of the issue that is causing the required action.

Age—displays the amount of time that has elapsed since the occurrence of the event that caused the required action.

Acknowledge—provides the option to acknowledge the action. Acknowledging an action does not resolve it. Acknowledging an action stops the Action Required icon from blinking.

To access the Actions Required screen:

From the Daily Tasks menu, located on the left side of your screen, click the Monitoring task category.
Click the Actions Required tab, located in the upper portion of your screen.

The Actions Required screen appears, and the complete list of the actions that are required for your NearStore VTL appliance is displayed.

Action—provides a link, that when selected, displays the screen for the task you use to resolve the action.

Priority—lists the priority of the action that is required. Valid priorities are low, medium, and high.

Code—provides the code of the required action.

Description—gives a brief description of the issue that is causing the required action.

Age—displays the amount of time that has elapsed since the occurrence of the event that caused the required action to be triggered.

Acknowledge—provides the option to acknowledge the action. Acknowledging an action does not resolve it. Acknowledging an action stops the action required icon from blinking.