Chapter 21

Troubleshooting

Troubleshooting topics

Use the information in the following table to determine which troubleshooting topics to read.

Read... To learn about...
"Getting technical assistance" Getting technical assistance.
"Booting from system boot diskette" Booting from diskette to recover from a lost password, configuration file errors, and some disk problems.
"Restarting a shut down filer" Restarting a filer when it has shut down automatically.
"NVRAM problems" How the filer handles NVRAM low battery conditions and inconsistent NVRAM contents.
"Volume problems" Types of volume problems.
"Failed mounts and stale file handles" How to fix mount and stale file handle problems caused by changing a volume's name.
"Volume name problems" Using the rules for naming volumes, and about volume naming error messages.
"Disk problems" Types of disk problems.
"Disk failure without a hot spare disk" How the filer handles a disk failure when a hot spare disk is not available.
"Disk failure with a hot spare disk" How the filer handles a disk failure when a hot spare disk is available.
"Disk errors" Error messages the filer displays when it discovers certain disk problems.
"Inconsistent file system" What to do if the filer displays a message that a file system is inconsistent.
"Disk operations in Maintenance mode" Using maintenance-mode operations to correct disk problems.
"Configuration problems" Booting the filer and recovering from errors in configuration files.
"How to reset the filer password" Resetting the administration password for the filer.
"How to initialize all disks and create a new file system" Initializing all the filer disks because you want to redeploy the filer or because Network Appliance Technical Support instructs you to do so.
"Network problems" Diagnosing network problems.
"NFS problems" Diagnosing NFS problems.
"Windows access problems" Diagnosing problems with accessing the filer from Windows.
"UNIX cpio problems" How 16-bit versions of the cpio command might cause problems when copying large files.
"UNIX df problems" How the df command on some UNIX systems might report free space incorrectly.
"Cluster messages" What you can do to fix cluster problems.
"Serious error messages" What to do if the filer halts with a serious error message.

Related information

Hardware problems are described in the hardware guide for your filer model. See the appropriate hardware guide for information about system LEDs; LCD error messages, if your filer has an LCD, and system start-up messages.


Copyright © 1999, Network Appliance, Inc. All rights reserved.

Part No. 210-02334
File: trbl.htm
Last updated: 02/24/99 12:17:24