POST error messages might appear when the filer checks the hardware on the motherboard by running a series of POSTs from the PROM.
The following table describes the error messages that might appear on the LCD if the filer encounters errors during the POSTs.
POST error message
|
Explanation
|
Fatal?
|
Corrective action
|
*2V power bad *3V power bad *5V power bad *+12V power bad *-12V power bad
|
One (or more) of the power voltages is bad. This could be due to a bad power supply or power-regulation device.
|
Yes
|
Replace the power supply or the motherboard.
|
*Boot DeviceErr
|
Diskette drive or PC card could not be found to boot from.
|
Yes
|
Replace the diskette drive or insert a PC card.
|
*Clock bogus. Date reset
|
The system real-time clock (RTC) contains an invalid date value. The system does not boot, but the date is reset to January 1, 1970, to enable a subsequent boot.
|
Yes
|
Reboot the filer and reset the date immediately to avoid file system problems.
|
*Clock dead *Clock battery is dead
|
The system RTC failed and its battery expired.
|
Yes
|
Replace the failed RTC battery, or replace the motherboard.
|
*Clock error
|
The system real-time clock (RTC) is not operating (counting) correctly.
|
Yes
|
Replace the motherboard.
|
*Clock reset
|
The system RTC is not running. The system does not boot, but the date is reset to January 1, 1970, to enable a subsequent boot.
|
Yes
|
Reboot the filer and reset the date immediately to avoid file system problems.
|
*CPU ucode err
|
The CPU microcode update did not occur or, in a multiprocessor system, the microcode updates in the CPUs do not match; that is, they have different revisions.
|
Yes
|
Update the firmware to a version that contains an updated microcode database.
In a multiprocessor system, ensure that both CPUs are the same revision.
|
*CPU0 fan failed
|
The CPU cooling fan is not rotating.
|
Yes
|
- Power off the filer.
- Make sure that the fan
subassembly is plugged in.
- If necessary, replace the
identified CPU fan/heat
sink assembly.
|
*CPU0 fan stopped
|
The CPU cooling fan has stopped spinning or is spinning too slowly. This can damage the CPU chip.
|
Yes
|
- Power off the filer.
- Replace the identified
CPU fan/heat sink
assembly.
|
*CPU0 power bad *CPU1 power bad
|
Voltage to the CPU is not within tolerances.
|
Yes
|
Replace the motherboard.
|
*CPU speed err
|
The CPU's measured clock speed does not match the expected value for the filer model. This indicates problems with system clocks and/or buses.
|
No
|
Replace the motherboard.
|
*Env-A rupt err *Env-B rupt err *Env-C rupt err *Env-D rupt err
|
One of four environmental status monitors on the filer cannot interrupt the processor, which prevents the filer from properly monitoring its environmental health.
|
Yes
|
Replace the motherboard.
|
*Env-A stat err *Env-B stat err *Env-C stat err *Env-D stat err
|
One of four environmental status monitors on the filer indicates that it cannot properly monitor its environmental health.
|
Yes
|
Replace the motherboard.
|
*Fan(s) stopped
|
One or more chassis fans stopped spinning or are spinning too slowly. If two or more chassis fans fail, the system does not boot.
|
Maybe
|
Replace the chassis fan subassembly containing the failed fan.
|
*FLPY init fail *FLPY reg error *FLPY seek err *FLPY track err *FLPY head err *FLPY format err *FLPY read err *FLPY setup err
|
These messages indicate that the diskette drive subassembly failed.
|
No
|
Replace the diskette drive subassembly or replace the motherboard.
|
*FP button stuck
|
The front panel Reset button is stuck.
|
Yes
|
- Make sure that the button
is not stuck.
- Replace the LED/LCD
subassembly.
- Replace the motherboard.
|
*LCD won't open *LCD cmd stall *LCD cursor err *LCD data error
|
The system LCD device is not operating correctly. All subsequent POST messages are displayed on the console.
|
No
|
Replace the LED/LCD subassembly or replace the motherboard.
|
*No power info
|
The system is clearly running but no information about the power supply is being reported. Something is wrong with the power supply or the status reporting circuitry.
|
No
|
Replace the power supply or the motherboard.
|
*Onboard battery low
|
The lithium battery on the motherboard is low.
|
No
|
Replace the lithium battery on the motherboard.
|
*Overtemp alert
|
The internal temperature sensor has detected a dangerously high temperature that can damage the system components inside the chassis.
|
Yes
|
- Power down the filer.
- Reduce the ambient
temperature to 40º C or
lower.
- Make sure that you have
proper air circulation
through the filer.
If the temperature inside the filer is not excessively hot, the sensor itself might have failed.
- Replace the motherboard.
|
*PCCRD init fail *PCCRD reg error *PCCRD seek err *PCCRD track err *PCCRD head err *PCCRD format err *PCCRD read err *PCCRD setup err
|
These messages indicate that the PC card drive subassembly failed.
|
No
|
Replace the PC card, the PC card reader subassembly, or the motherboard.
|
*PS #1 failed *PS #2 failed
|
If the filer has a second power supply, one of the power supplies has failed and the filer is running on the second power supply.
|
No
|
Replace the identified power supply.
|
*SIO error
|
The filer SIO or ISA bridge chip failed its timer interrupt test. The system cannot operate properly without this function.
|
Yes
|
Replace the motherboard.
|
*Watchdog failed
|
The filer watchdog reset hardware, used to reset the filer from a system hang condition, is not functioning properly.
|
No
|
Replace the motherboard.
|