Boot error messages

No /etc/rc

The /etc/rc file is corrupted.

No

1. At the hostname> prompt, enter setup.
2. As the system prompts for system configuration information, use the information you recorded in the chassis configuration information worksheet in the Getting Started Guide.

   For more information about the storage system setup program, see the Data ONTAP System Administrator's Guide.

No /etc/rc, running setup

The system cannot find the /etc/rc file and automatically starts setup.

No

As the system prompts for system configuration information, use the information you recorded in the storage system configuration information worksheet in the Getting Started Guide.

For more information about the storage system setup program, see the Data ONTAP System Administrator's Guide.

Cannot initialize labels

When the system tries to create a new file system, it cannot initialize the disk labels.

Yes

Usually, you do not need to create and initialize a file system; do so only after consulting Network Appliance Technical Support.

Cannot read labels

When the chassis tries to initialize a new file system, it has a problem reading the disk labels it wrote to the disks.

This problem can be because the system failed to read the disk size, or the written disk labels were invalid

Yes

Usually, you do not need to create and initialize a file system; do so only after consulting Network Appliance Technical Support.

Disk label processing failed

The chassis detects that the disk is not in the correct drive bay.

Yes

Make sure that the disk is in the correct bay.

Dirty shutdown in degraded mode

The file system is inconsistent because you did not shut down the system cleanly when it was in degraded mode.

Yes

Contact Network Appliance Technical Support for instructions about repairing the file system.

Halted: firmware too old

The disk firmware is an old version.

Yes

Update the disk firmware by entering the following command:

disk_fw_update

No disk controllers

The system cannot detect any disk controllers.

Yes

Turn off power to the chassis and verify that all adapters are properly seated in the appropriate expansion slots.

No disks

The system cannot detect any disks.

Yes

Verify that all disks are properly seated in the drive bays.

Drive %s.%d not supported

%s--The adapter slot number; %d--The disk ID number. The system detects an unsupported disk drive.

Yes

1. Remove the drive immediately or the system drops down to the PROM monitor within 30 seconds.
2. Check the System Configuration Guide at http://now.netapp.com to verify support for your disk drive.

FC-AL loop down, adapter %d

The system cannot detect the FC-AL loop or adapter.

Yes

1. Identify the adapter by entering the following command:

   storage show adapter
   

2. Turn off the power on the chassis and verify that the adapter is properly seated in the expansion slot.
3. Verify that all Fibre Channel cables are connected.

File system may be scrambled

One of the following errors causes the file system to be inconsistent:

• An unclean shutdown when the chassis is in degraded mode and when NVRAM is not working.

Yes

Contact Network Appliance Technical Support to learn how to start the system from a system boot diskette and repair the file system.

• The number of disks detected in the disk array is different than the number of disks recorded in the disk labels. The system cannot start when more than one disk is missing.

Yes

Make sure that all disks on the system are properly installed in the disk shelves.

• The system encounters a read error while reconstructing parity.

Yes

Contact Network Appliance Technical Support for help.

• A disk failed at the same time the system crashed.

Yes

Contact Network Appliance Technical Support to learn how to repair the file system.

Invalid PCI card slot %d

%d--The expansion slot number. The system detects a adapter that is not supported by Network Appliance.

Yes

Replace the unsupported adapter with an adapter that is included in the System Configuration Guide at http://now.netapp.com.

Configuration exceeds max PCI space

The memory space for mapping PCI adapters has been exhausted, because either

• There are too many PCI adapters in the system
• An adapter is demanding too many resources

Yes

Verify that all expansion adapters in the chassis are supported.

Contact Network Appliance Technical Support for help. Have a list ready of all expansion adapters installed in the chassis.

No network interfaces

The system cannot detect any network interfaces.

Yes

1. Turn off the system and verify that all NICs are seated properly in the appropriate expansion slots.
2. Run diagnostics to check the onboard Ethernet port.

If the problem persists, contact Network Appliance Technical Support.

ServerNet: wrong pci slot

The system detects that the cluster interconnect adapter is in the wrong expansion slot.

Yes

See the System Configuration Guide at http://now.netapp.com and place the adapter in the approved expansion slot.

No NVRAM present

The system cannot detect the NVRAM adapter.

Yes

Make sure that the NVRAM adapter is securely installed in expansion slot 11.

Replace NVRAM batteries

The NVRAM battery is low. The system shuts down immediately.

Yes

Replace the battery.

Replace %s

%s--The number of NVRAM batteries. The R100 chassis has a single NVRAM battery.

Yes

Replace the battery.

NVRAM #n downrev

n--The serial number of the NVRAM adapter. The NVRAM adapter is an early revision that cannot be used with the system.

Yes

Check the console for information about which revision of the NVRAM adapter is required. Replace the NVRAM adapter.

NVRAM test failed

An error occurred while the system tested the NVRAM.

Yes

Contact Network Appliance Technical Support if this message appears.

Unsupported NVRAM size %dMB

%d--The amount of memory on the NVRAM adapter. The specified size is not supported.

Yes

Verify that the system has 128 MB of NVRAM.