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Preface
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Overview of the Diagnostics Guide
About diagnostics
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Booting the diagnostics program
Booting from FLASH
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Running Diagnostics
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Running all diagnostic tests
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Motherboard diagnostics
C1200 motherboard tests
C2100 motherboard tests
F85 motherboard tests
F87 motherboard tests
F800 series/C3100/C6100/R100 motherboard tests
FAS900 series/R150 motherboard tests
Main memory diagnostics
Card diagnostics
ATM diagnostics
DAFS diagnostics
Cluster interconnect diagnostics
Ethernet diagnostics
FC-AL diagnostics
FDDI diagnostics
Gigabit diagnostics
NVRAM diagnostics
RMC diagnostics
SCSI diagnostics
Floppy drive diagnostics
CompactFlash card diagnostics
Stress diagnostics
Error Messages
Error message coding conventions
DAH0001 through DAH0387
DAS0014 through DAS0015
DAU0004
DBH0301 through DBH0501
DBS0307
DEH0001 through DEH0216
DES0007 through DES0022
DFH0001 through DFH0032
DGH0001 through DGH0285
DGS0006
DHH0001
DLH0001 through DLH0100
DMH0001 through DMH0352
DMS0060 through DMS0061
DNH0101 through DNH0550
DNU0002 through DNU0106
DOH0001 through DOH0012
DPH0001 through DPH0029
DRH0001 through DRH0012
DRS0010
DRU0009
DSH0001 through DSH1015
DTH0001 through DTH0053
DTS0002, DTS0003, and DTS0010
DUH0002 through DUH0224
DUS0001
DZH0101 through DZH2002
DZS0430
Environmental Error Messages
C1200 environmental error codes
C2100 environmental error codes
F85 environmental error codes
F87 environmental error codes
F810 environmental error codes
F820/C3100 environmental error codes
F825 environmental error codes
F840/C6100 environmental error codes
F880 environmental error codes
FAS940 environmental error codes
FAS960 environmental error codes
R100 environmental error codes
R150 environmental error codes

DAH0001 through DAH0387

Message type

This error message grouping covers hardware errors associated with the ATM cards that are in the filer. The corrective action for this error message grouping is below the error message description.

Error message description

The following messages can be generated for this message group.

Error code Sample message Description

DAH0001

Self test for the card failed

ATM card failed its internal self test.

DAH0002

In FW startup, i960 is not ready

Failed to download the firmware correctly to the card.

DAH0004

fa_download: CP not running, bstat=hex_value, value

Failed to download the firmware correctly to the card. Cell processor was not initialized correctly.

DAH0006

fa_init_pexp_buf: ALLOC ERR.

Incorrect allocation of data for the device ROM.

DAH0009

Failed during initialization (phase2)

Failed Step 2 of initialization. Firmware was downloaded correctly but the card failed to start up.

DAH0010

Failed during initialization (pexp)

Failed to receive data from the ROM after the card initialized.

DAH0011

fa_download: INIT status hex_value

Failed during Step 2 of initialization. Status register is displayed.

DAH0012

Failed during initialization

Failed to receive data from the ROM after card initialized.

DAH0013

Series 200 could not activate vci

Failed to activate the virtual circuit interface for the loopback test.

DAH0016

Data send - hex_value data receive-hex_value packet - dec_value

Failed to receive the correct data. The data sent and received is displayed.

DAH0017

Series 200 could not activate vci

Failed to activate the Virtual Component Interface (vci) on second try.

DAH0018

Activate_connection not free, stat hex_value

Failed to activate a virtual connection. Status is displayed.

DAH0019

No commands in check queue

Noncommands present in the command. The command queue failed the command queue check during the loopback test.

DAH0022

dec_value transform failed

Failed to correctly initialize the transmit buffers.

DAH0024

Transmit queue full

Transmit queue is full and was not initialized correctly.

DAH0027

Status not complete

ATM card status check encountered a problem and was not completed.

DAH0029

dec_value PDU receive error

Failed to receive data. Receive unit failed.

DAH0030

dec_value connection not open for VPVC = hex_value

Required virtual interface is not open to receive data.

DAH0033

dec_value transform_mbuf bad nseg=dec_value, coalesce

Failed to correctly initialize the transmit data.

DAH0037

Heartbeat is hex_value, fp->last_heartbeat.

Failed the Heartbeat test. The heartbeat read is displayed, followed by the heartbeat error read.

DAH0038

Heartbeat - Flat line

Heartbeat failed.

DAH0039

Heartbeat - Unexpected host interrupt

Interrupt originated from the card. Card does not support this.

DAH0040

Heartbeat - Unexpected network interrupt

Interrupt occurred from the network status chip to the i960.

DAH0041

Heartbeat - Unexpected HBus interrupt

Card took a bus error.

DAH0042

Heartbeat - Unexpected LBus interrupt

Card accessed illegal memory.

DAH0043

Heartbeat - Unexpected bad interrupt

Resulting unexpected condition is not supported.

DAH0044

Heartbeat - Marker stuck1

DMA fifo is not properly drained of data.

DAH0045

Heartbeat - Marker stuck2

DMA timed out.

DAH0046

Heartbeat - Unexpected AAL

Resulting unexpected condition is not supported.

DAH0047

Heartbeat - SUNI initialization failed

Card failed to initialize.

DAH0048

Failed to transmit

Failed to transmit data out.

DAH0049

Failed to receive

Failed to receive data in.

DAH0050

fa_download incorrect firmware version or rev ID

Firmware version is incorrect.

DAH0200

Unknown ATM product ID ASCII_value

Incorrect ATM product type.

DAH0201

Unknown bus type

Incorrect bus type detected.

DAH0202

Failed to initialize the hardware

Hardware initialization failed.

DAH0203

No memory for ATM-HE card

Memory is incorrectly set up for the OC-12.

DAH0204

Invalid card type detected

Incorrect card type detected.

DAH0205

Data send hex_value data recv hex_value

Mismatch on data compare.

DAH0206

FAILS TX memory offset hex_value

Memory test failed on the transmit memory region.

DAH0207

FAILS RX memory offset hex_value

Memory test failed on the receive memory region.

DAH0208

Failed to reset the board

Board failed to reset.

DAH0209

Could not activate a virtual circuit

Could not set up the virtual circuit.

DAH0210

Failed on transmit

Failed to transmit the data.

DAH0211

Failed on receive

Failed to receive the data.

DAH0212

dec_value detected ASCII_value

Displays the type of interrupt that failed the interrupt test.

DAH0213

Failed to get TX RX device interrupts

Failed to get the transmit and receive interrupts.

DAH0214

Could not get the system interrupt

Could not get the system level interrupt.

DAH0325

Failed to initialize the Baracuda

Hardware initialization failed.

DAH0326

Failed to initialize the HSP

Failed to initialize or set up the host status page.

DAH0327

Failed to initialize the TX side

Failed to set up the transmit hardware.

DAH0328

Failed to initialize the RX side

Failed to set up the receive hardware.

DAH0329

Failed to initialize the INTRQ

Failed to set up the interrupt device.

DAH0330

Failed to initialize the TPD

Failed to set up the transmit page descriptor.

DAH0331

Failed to get the configuration

Failed to set the device configuration information.

DAH0350

Did not see transmit completed

Did not receive a transmit complete status message.

DAH0351

Transmit not complete transmitted dec_value

Did not receive a transmit complete status message.

DAH0352

Failed to allocate a TPD page

Transmit page descriptor failed to set up.

DAH0354

Failed to set up the transmit

Transmit setup process failed.

DAH0355

Failed to set up the TX cache

Cache failed to set up properly for transmit.

DAH0356

Failed to set up the TPDRQ

Failed to set up the queues for transmit.

DAH0357

Failed to set up the TBRQ

Failed to set up the queues for transmit.

DAH0375

Failed to initialize the RX memory

Failed to initialize the receive memory.

DAH0376

Failed to initialize the RX group properties

Failed to initialize the receive groups.

DAH0377

Failed to initialize the RBPQs

Failed to initialize the receive queues.

DAH0378

Failed to initialize the RBRQs

Failed to initialize the receive queues.

DAH0379

Invalid receive address

Invalid address received.

DAH0380

Failed to allocate the receive buffers

Could not allocate receive buffers.

DAH0381

Invalid base address

Base address is not correct.

DAH0382

Buffer error in buffer dec_value

Detected an error in the receive buffer indicated in the message.

DAH0383

Buffer dec_value incorrect length hex_value

Detected an error in the receive buffer, incorrect message length.

DAH0384

Length error

Incorrect message length received.

DAH0385

Unknown error type

Error of unknown type detected during message receive.

DAH0386

Offset dec_value data recv 0 hex_value data send hex_value

Sent data does not match received data.

DAH0387

CRC error

Cyclical Redundancy Check error detected.

Corrective action  Top

The following table lists the error message groupings and corrective action that can be taken for the error message group.

Error message group Corrective action

DAH0001-DAH0002
DAH0004, DAH0006
DAH0009-DAH0013
DAH0017-DAH0019
DAH0022, DAH0024
DAH0029-DAH0030
DAH0033
DAH0037-DAH0047
DAH0050
DAH0200-DAH0210
DAH0212-DAH0214
DAH0325-DAH0331
DAH0350-DAH0352
DAH0354-DAH0357
DAH0375-DAH0385
DAH0387

Replace the ATM card or contact Network Appliance Technical Support.

DAH0016

First check that the ATM card has the required loopback plugs. If it has the required loopback plugs and the card still fails, call Network Appliance Technical Support.

DAH0027
DAH0048-DAH0049
DAH0211, DAH0386

Check that the external loopback plug is connected. If it is connected and the ATM card still fails, call Network Appliance Technical Support.