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Copyright
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Communications regulations
Contact Information
Preface
Safety Information
Overview of the Diagnostics Guide
About diagnostics
Optional materials
Booting the diagnostics program
Booting from FLASH
Booting from CompactFlash
Booting from a diskette
Running Diagnostics
Diagnostic Monitor user interface
Diagnostics menu options
Commands menu options
Options menu options
Running diagnostic tests
Running all diagnostic tests
Running individual diagnostic tests
Test results
Diagnostics Menus
Motherboard diagnostics
C1200 motherboard tests
C2100 motherboard tests
F85 motherboard tests
F87 motherboard tests
F800 series/C3100/C6100/R100 motherboard tests
FAS900 series/R150 motherboard tests
Main memory diagnostics
Card diagnostics
ATM diagnostics
DAFS diagnostics
Cluster interconnect diagnostics
Ethernet diagnostics
FC-AL diagnostics
FDDI diagnostics
Gigabit diagnostics
NVRAM diagnostics
RMC diagnostics
SCSI diagnostics
Floppy drive diagnostics
CompactFlash card diagnostics
Stress diagnostics
Error Messages
Error message coding conventions
DAH0001 through DAH0387
DAS0014 through DAS0015
DAU0004
DBH0301 through DBH0501
DBS0307
DEH0001 through DEH0216
DES0007 through DES0022
DFH0001 through DFH0032
DGH0001 through DGH0285
DGS0006
DHH0001
DLH0001 through DLH0100
DMH0001 through DMH0352
DMS0060 through DMS0061
DNH0101 through DNH0550
DNU0002 through DNU0106
DOH0001 through DOH0012
DPH0001 through DPH0029
DRH0001 through DRH0012
DRS0010
DRU0009
DSH0001 through DSH1015
DTH0001 through DTH0053
DTS0002, DTS0003, and DTS0010
DUH0002 through DUH0224
DUS0001
DZH0101 through DZH2002
DZS0430
Environmental Error Messages
C1200 environmental error codes
C2100 environmental error codes
F85 environmental error codes
F87 environmental error codes
F810 environmental error codes
F820/C3100 environmental error codes
F825 environmental error codes
F840/C6100 environmental error codes
F880 environmental error codes
FAS940 environmental error codes
FAS960 environmental error codes
R100 environmental error codes
R150 environmental error codes

DTH0001 through DTH0053

Message type

This error message grouping covers hardware errors associated with baseboard management controller (BMC). The corrective action for this error message grouping is below the error message description.

Error message description

The following messages can be generated for this message group.

Error code Sample message Description

DTH0001

Failed to get the Version Info for current BMC Firmware Could not get the version information for the current BMC firmware.

DTH0004

Failed to Enter BMC Firmware Transfer Mode. Retrying! Could not enter BMC firmware transfer mode to start writing the Flash.

DTH0005

Failed to Write BMC Firmware. Retrying! Could not write the BMC firmware to the FLASH.

DTH0006

Failed to Read BMC Firmware Could not read BMC firmware from the FLASH.

DTH0007

Failed to Verify newly programmed Firmware! Restarting! Could not verify newly programmed firmware in the FLASH.

DTH0008

BMC Firmware is corrupted. Restarting programming! BMC firmware is corrupted.

DTH0009

Failed to get the Current SDR Version Information Could not get the current version information for the sensor data repository.

DTH0011

Failed to Clear the SDR Repository! Retrying! Could not clear the sensor data repository.

DTH0012

Failed to Add a SDR record! Retrying! Could not add a sensor data repository record.

DTH0013

Failed to Verify the newly added SDR records! Restarting! Could not verify the newly added sensor data repository records.

DTH0014

Failed to Read a Sensor Record Could not read a sensor record from the sensor data repository.

DTH0015

Failed to Read the Sensor Repository Information Could not read the sensor repository information.

DTH0016

Failed to Reserve the Sensor Repository Could not reserve the sensor repository.

DTH0017

Failed to Read the System Event Log Information Could not read the system event log information.

DTH0018

Failed to Read a System Event Log record Could not read a system event log record.

DTH0019

Failed to Add a System Event Log record Could not add a system event log record.

DTH0020

Failed to Reserve the System Event Log Could not reserve the system event log.

DTH0021

Failed to Set the System Event Log timer Could not set the system event log timer’s time.

DTH0022

Failed to Get the System Event Log timer Could not get the system event log timer’s time.

DTH0023

Failed to Verify the newly written record in the Event Log Could not verify the newly written record in the event log.

DTH0024

The BMC Timer is not running at the right speed The BMC timer is not running at the right speed.

DTH0025

Failed to get the RTC Time. This is not a BMC Error. The real- time clock time could not be read.

DTH0026

Failed to Set the BMC Watchdog Timer Could not set the BMC watchdog timer.

DTH0027

Failed to Start the BMC Watchdog Timer Could not start the BMC watchdog timer.

DTH0028

Failed to Enable the BMC's NMI generation capability Could not enable the BMC's NMI generation capability.

DTH0029

BMC should have generated an NMI but did not BMC should have generated an NMI but did not.

DTH0030

Failed to Get the BMC's Device ID Could not get the BMC's device identification.

DTH0031

Failed to Get the reason for System Restart Could not get the reason for system restart.

DTH0032

Failed to Display text successfully on the LCD Could not display text successfully on the LCD.

DTH0033

Failed to Retrieve the BMC's Self Test Information Could not retrieve the BMC's self test information.

DTH0034

Failed to Get the System GUID Could not get the system GUID.

DTH0035

Failed to Set the System GUID Could not set the system GUID.

DTH0036

BMC does not support a Self Test option BMC does not support a self test option.

DTH0037

Sensor Data Repository Empty Sensor data repository was found to be empty.
DTH0039 BMC Boot Firmware Code is Corrupted. The BMC Boot firmware was found to be corrupted
DTH0040 BMC FRU internal use area is Corrupted. The BMC internal FRU area was found to be corrupted
DTH0041 Sensor Data Repository is Corrupted. The Sensor Data Repository was found to be corrupted
DTH0042 System Event Log is Corrupted. The System Event Log was found to be Corrupted.
DTH0043 Platform Information Area is Corrupted. The BMC Platform Information Area was found to be corrupted.
DTH0044 BMC FRU device is Inaccessible. The BMC FRU device could not be accessed
DTH0045 BMC Sensor Data Repository is Inaccessible. BMC Sensor Data Repository could not be accessed.
DTH0046 BMC System Event Log is Inaccessible. BMC System Event Log could not be accessed
DTH0047 IPMB Signal Error. There was a Signal Error on the BMC Private Bus
DTH0048 BMC RAM test error. BMC RAM had errors during self test
DTH0049 BMC fatal hardware error. The BMC had a fatal internal hardware error.
DTH0050 Management controller error. The BMC had a Management controller error during Self Test
DTH0051 Private I2C bus error. A BMC Private I2C bus had an error.
DTH0052 BMC internal exception. The BMC had an internal error.
DTH0053 BMC A/D timeout error. The BMC analog to digital converter failed to respond

Corrective action

The following table lists the error message groupings and corrective action that can be taken for the error message group.

Error message group Corrective action

DTH0001

  1. Update the BMC firmware.
  2. Replace the motherboard.

DTH0009

  1. Update the BMC sensor data repository.
  2. Replace the motherboard.

DTH0004-DTH0008
DTH0011-DTH0053

Replace the motherboard or contact Network Appliance Technical Support.