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Legal Information
Copyright
Trademarks
Support note
Communications regulations
Contact Information
Preface
Safety Information
Overview of the Diagnostics Guide
About diagnostics
Optional materials
Booting the diagnostics program
Booting from FLASH
Booting from CompactFlash
Booting from a diskette
Running Diagnostics
Diagnostic Monitor user interface
Diagnostics menu options
Commands menu options
Options menu options
Running diagnostic tests
Running all diagnostic tests
Running individual diagnostic tests
Test results
Diagnostics Menus
Motherboard diagnostics
C1200 motherboard tests
C2100 motherboard tests
F85 motherboard tests
F87 motherboard tests
F800 series/C3100/C6100/R100 motherboard tests
FAS900 series/R150 motherboard tests
Main memory diagnostics
Card diagnostics
ATM diagnostics
DAFS diagnostics
Cluster interconnect diagnostics
Ethernet diagnostics
FC-AL diagnostics
FDDI diagnostics
Gigabit diagnostics
NVRAM diagnostics
RMC diagnostics
SCSI diagnostics
Floppy drive diagnostics
CompactFlash card diagnostics
Stress diagnostics
Error Messages
Error message coding conventions
DAH0001 through DAH0387
DAS0014 through DAS0015
DAU0004
DBH0301 through DBH0501
DBS0307
DEH0001 through DEH0216
DES0007 through DES0022
DFH0001 through DFH0032
DGH0001 through DGH0285
DGS0006
DHH0001
DLH0001 through DLH0100
DMH0001 through DMH0352
DMS0060 through DMS0061
DNH0101 through DNH0550
DNU0002 through DNU0106
DOH0001 through DOH0012
DPH0001 through DPH0029
DRH0001 through DRH0012
DRS0010
DRU0009
DSH0001 through DSH1015
DTH0001 through DTH0053
DTS0002, DTS0003, and DTS0010
DUH0002 through DUH0224
DUS0001
DZH0101 through DZH2002
DZS0430
Environmental Error Messages
C1200 environmental error codes
C2100 environmental error codes
F85 environmental error codes
F87 environmental error codes
F810 environmental error codes
F820/C3100 environmental error codes
F825 environmental error codes
F840/C6100 environmental error codes
F880 environmental error codes
FAS940 environmental error codes
FAS960 environmental error codes
R100 environmental error codes
R150 environmental error codes

DUH0002 through DUH0224
DUH0002 through DUH0014

Error message description

The following messages can be generated for this message group. The corrective action for this error message grouping is below the error message description.

Error code Sample message Description

DUH0002

SAIL SC selftest event detected; the self test for the card failed

Card did not successfully complete the self-test, as indicated by the self-check registers.

DUH0003

SAIL IIF selftest event detected

Self-test for the card failed. Card did not successfully complete the self-test for the I-960 interface.

DUH0004

Register ASCII_value hex_value default hex_value read hex_value

Registers not set correctly with the expected default specified values (displays the register and the expected value and the actual value present).

DUH0005

Transmit (BTE1) interrupt not detected

Card failed to generate transmit interrupts for the interrupt test.

DUH0006

Interrupt cause register did not clear

Card failed to clear the interrupt status after the interrupt was generated.

DUH0007

Transfer failed dec_value-recv hex_value send hex_value

Data sent does not match the data received. This message shows the data actually received and the data that was sent out.

DUH0008

Link exception X hex_value Y hex_value

Link was not detected. Shows the status of the link registers for both the X and Y ports.

DUH0009

Chip has wrong revision ID hex_value

Chip revision does not match the supported chip revision.

DUH0010

Chip has wrong value in command register hex_value

Card is not configured correctly by the system.

DUH0011

Chip has wrong value in status register hex_value

Card is not configured correctly by the system.

DUH0012

Chip has wrong value in latency timer register hex_value

Card is not configured correctly by the system.

DUH0013

No SNET in slot hex_value

Cluster interconnect adapter was not found in the expected slot.

DUH0014

Found dec_value snet cards but original scan found dec_value

Cluster interconnect adapter was found (or not found). However, the quantity found is more or less than the original scan for the card.

Corrective action  Top

The following table lists the error message groupings and corrective action that can be taken for the error message group.

Error message group Corrective action

DUH0002-DUH0006
DUH0008-DUH0014

Replace the card or contact Network Appliance Technical Support.

DUH0007

  1. Check that the external loopback plug is connected.
  2. If it is connected, and the card still fails, call Network Appliance Technical Support.