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Legal Information
Copyright
Trademarks
Support note
Communications regulations
Contact Information
Preface
Safety Information
Overview of the Diagnostics Guide
About diagnostics
Optional materials
Booting the diagnostics program
Booting from FLASH
Booting from CompactFlash
Booting from a diskette
Running Diagnostics
Diagnostic Monitor user interface
Diagnostics menu options
Commands menu options
Options menu options
Running diagnostic tests
Running all diagnostic tests
Running individual diagnostic tests
Test results
Diagnostics Menus
Motherboard diagnostics
C1200 motherboard tests
C2100 motherboard tests
F85 motherboard tests
F87 motherboard tests
F800 series/C3100/C6100/R100 motherboard tests
FAS900 series/R150 motherboard tests
Main memory diagnostics
Card diagnostics
ATM diagnostics
DAFS diagnostics
Cluster interconnect diagnostics
Ethernet diagnostics
FC-AL diagnostics
FDDI diagnostics
Gigabit diagnostics
NVRAM diagnostics
RMC diagnostics
SCSI diagnostics
Floppy drive diagnostics
CompactFlash card diagnostics
Stress diagnostics
Error Messages
Error message coding conventions
DAH0001 through DAH0387
DAS0014 through DAS0015
DAU0004
DBH0301 through DBH0501
DBS0307
DEH0001 through DEH0216
DES0007 through DES0022
DFH0001 through DFH0032
DGH0001 through DGH0285
DGS0006
DHH0001
DLH0001 through DLH0100
DMH0001 through DMH0352
DMS0060 through DMS0061
DNH0101 through DNH0550
DNU0002 through DNU0106
DOH0001 through DOH0012
DPH0001 through DPH0029
DRH0001 through DRH0012
DRS0010
DRU0009
DSH0001 through DSH1015
DTH0001 through DTH0053
DTS0002, DTS0003, and DTS0010
DUH0002 through DUH0224
DUS0001
DZH0101 through DZH2002
DZS0430
Environmental Error Messages
C1200 environmental error codes
C2100 environmental error codes
F85 environmental error codes
F87 environmental error codes
F810 environmental error codes
F820/C3100 environmental error codes
F825 environmental error codes
F840/C6100 environmental error codes
F880 environmental error codes
FAS940 environmental error codes
FAS960 environmental error codes
R100 environmental error codes
R150 environmental error codes

DUH0002 through DUH0224
DUH0200 through DUH0224

Error message description

The following messages can be generated for this message group. Corrective action for this error message grouping is below the error message description.

Error code Sample message Description

DUH0200

Failed getting device property

Software failed to get the device properties.

DUH0201

Failed MT21108 chip gateway access Accessing controller chip register through gateway failed.

DUH0202

Data read differs of data written Register data read back is not the same as data written.

DUH0203

Failed MT21108 register access Accessing controller chip register failed.

DUH0204

Link/phy state for port is down, be sure this port is connected Link/Physical state for this port is down.

DUH0205

Port does not change state to arm Current port does not change its status to arm.

DUH0206

Port does not change state to active Current port does not change its status to active.

DUH0207

Failed to set up receive channel Failed to set up receive channel for communication.

DUH0208

Failed to create descriptor pool Failed to create descriptor pool for data transfer.

DUH0209

Failed to get descriptor

Failed to initialize descriptor array.

DUH0210

Failed to post dbuff

Failed to post descriptors to send queue.

DUH0211

No complete queue coming back A complete queue is not returned.

DUH0212

Receive data not correct

Data received is not the same as data sent.

DUH0213

After reset, DID and VID wrong After reset, device ID and Vendor ID are incorrect.

DUH0214

Interrupt didn't happen

Expected interrupt did not occur.

DUH0215

Fail to create complete queue Failed to create a complete queue.

DUH0216

Fail to create send queue Failed to create a send queue.

DUH0217

Fail to configure send queue Failed to configure a send queue.

DUH0218

Fail to enable send queue Failed to enable a send queue.

DUH0219

Fail to complete EEPROM loading

Failed to complete the loading of the EEPROM.

DUH0220

Fail EEPROM CRC check Failed the EEPROM CRC check

DUH0221

Fail to stop the ERP Failed to stop the embedded risc processor.

DUH0222

Fail to erase ERP code Failed to erase the embedded risc processor's code.

DUH0223

Fail to read ERP RAM Failed to read the embedded risc processor's random access memory.

DUH0224

Fail to write ERP RAM Failed to write to the embedded risc processor's random access memory.

Corrective action

The following table lists the error message groupings and corrective action that can be taken for the error message group.

Error message group Corrective action

DUH0200-DUH0203
DUH0205-DUH0224

Replace the card or contact Network Appliance Technical Support.

DUH0204

  1. Check there is cable connected between port0 and port1.
  2. If it is connected, and the card still fails, replace the card or call Network Appliance Technical Support.