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Legal Information
Copyright
Trademarks
Support note
Communications regulations
Contact Information
Preface
Safety Information
Overview of the Diagnostics Guide
About diagnostics
Optional materials
Booting the diagnostics program
Booting from FLASH
Booting from CompactFlash
Booting from a diskette
Running Diagnostics
Diagnostic Monitor user interface
Diagnostics menu options
Commands menu options
Options menu options
Running diagnostic tests
Running all diagnostic tests
Running individual diagnostic tests
Test results
Diagnostics Menus
Motherboard diagnostics
C1200 motherboard tests
C2100 motherboard tests
F85 motherboard tests
F87 motherboard tests
F800 series/C3100/C6100/R100 motherboard tests
FAS900 series/R150 motherboard tests
Main memory diagnostics
Card diagnostics
ATM diagnostics
DAFS diagnostics
Cluster interconnect diagnostics
Ethernet diagnostics
FC-AL diagnostics
FDDI diagnostics
Gigabit diagnostics
NVRAM diagnostics
RMC diagnostics
SCSI diagnostics
Floppy drive diagnostics
CompactFlash card diagnostics
Stress diagnostics
Error Messages
Error message coding conventions
DAH0001 through DAH0387
DAS0014 through DAS0015
DAU0004
DBH0301 through DBH0501
DBS0307
DEH0001 through DEH0216
DES0007 through DES0022
DFH0001 through DFH0032
DGH0001 through DGH0285
DGS0006
DHH0001
DLH0001 through DLH0100
DMH0001 through DMH0352
DMS0060 through DMS0061
DNH0101 through DNH0550
DNU0002 through DNU0106
DOH0001 through DOH0012
DPH0001 through DPH0029
DRH0001 through DRH0012
DRS0010
DRU0009
DSH0001 through DSH1015
DTH0001 through DTH0053
DTS0002, DTS0003, and DTS0010
DUH0002 through DUH0224
DUS0001
DZH0101 through DZH2002
DZS0430
Environmental Error Messages
C1200 environmental error codes
C2100 environmental error codes
F85 environmental error codes
F87 environmental error codes
F810 environmental error codes
F820/C3100 environmental error codes
F825 environmental error codes
F840/C6100 environmental error codes
F880 environmental error codes
FAS940 environmental error codes
FAS960 environmental error codes
R100 environmental error codes
R150 environmental error codes

DEH0001 through DEH0216
DEH0200 through DEH0216

Error message description

The following messages can be generated for this message group. The corrective action for this error message grouping is below the error message description.

Error code Sample message Description

DEH0200

Invalid mode set

Mode set is incorrect for the loopback operation.

DEH0201

(21143) Receiving error (status -hex_value) (packet - dec_value)

Loopback test detected an error on the receive side. The error status and the packet where the error was detected are displayed.

DEH0202

(21143) Transmit error (status -hex_value) (packet - dec_value)

Loopback test detected an error on the transmit side. The error status and the packet where the error was detected are displayed.

DEH0203

(21143) Did not receive

Card did not receive any data packets.

DEH0204

(21143) Incorrect receive buffer

Incorrect ID received by the buffer.

DEH0205

(21143) Incorrect buffer length -dec_value status - hex_value

Incorrect size received by the buffer.

DEH0206

(21143) Frame dec_value
receive (hex_value)
transmit(hex_value)

Sent and received data do not match. The data mismatch is displayed.

DEH0207

(21143) Setup frame timeout
status (hex_value)

Frame could not be set up for transmit.

DEH0208

(21143) Failed to transmit status - hex_value packet - dec_value

Card failed to transmit. The transmit error status is displayed.

DEH0209

(21143) Transmit failed

Card failed to transmit.

DEH0210

10Base-T internal loop failed

The 10Base-T card failed the internal loopback test.

DEH0211

100Base-TX internal loop failed

The 100Base-TX card failed the internal loopback test.

DEH0212

10Base-T external loop failed

The 10Base-T card failed the external loopback test.

DEH0213

100Base-TX external loop failed

The 100Base-TX card failed the external loopback test.

DEH0214

Timer interrupt failed

Card could not get any timer interrupts.

DEH0215

Loopback failed during interrupt test

Internal loopback test failed with the interrupts enabled.

DEH0216

Transmit-receive interrupt failed

Card does not get any transmit receive interrupts.

Corrective action for DEH0200 through DEH0216

The following table lists the error message groupings and corrective action that can be taken for the error message group.

Error message group Corrective action

DEH0200-DEH0201
DEH0203-DEH0216

Replace the Ethernet card or contact Network Appliance Technical Support.

DEH0202

  1. Check that the external loopback plug is connected. 

  2. If it is connected and the Ethernet card still fails, call Network Appliance Technical Support.