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Legal Information
Copyright
Trademarks
Support note
Communications regulations
Contact Information
Preface
Safety Information
Overview of the Diagnostics Guide
About diagnostics
Optional materials
Booting the diagnostics program
Booting from FLASH
Booting from CompactFlash
Booting from a diskette
Running Diagnostics
Diagnostic Monitor user interface
Diagnostics menu options
Commands menu options
Options menu options
Running diagnostic tests
Running all diagnostic tests
Running individual diagnostic tests
Test results
Diagnostics Menus
Motherboard diagnostics
C1200 motherboard tests
C2100 motherboard tests
F85 motherboard tests
F87 motherboard tests
F800 series/C3100/C6100/R100 motherboard tests
FAS900 series/R150 motherboard tests
Main memory diagnostics
Card diagnostics
ATM diagnostics
DAFS diagnostics
Cluster interconnect diagnostics
Ethernet diagnostics
FC-AL diagnostics
FDDI diagnostics
Gigabit diagnostics
NVRAM diagnostics
RMC diagnostics
SCSI diagnostics
Floppy drive diagnostics
CompactFlash card diagnostics
Stress diagnostics
Error Messages
Error message coding conventions
DAH0001 through DAH0387
DAS0014 through DAS0015
DAU0004
DBH0301 through DBH0501
DBS0307
DEH0001 through DEH0216
DES0007 through DES0022
DFH0001 through DFH0032
DGH0001 through DGH0285
DGS0006
DHH0001
DLH0001 through DLH0100
DMH0001 through DMH0352
DMS0060 through DMS0061
DNH0101 through DNH0550
DNU0002 through DNU0106
DOH0001 through DOH0012
DPH0001 through DPH0029
DRH0001 through DRH0012
DRS0010
DRU0009
DSH0001 through DSH1015
DTH0001 through DTH0053
DTS0002, DTS0003, and DTS0010
DUH0002 through DUH0224
DUS0001
DZH0101 through DZH2002
DZS0430
Environmental Error Messages
C1200 environmental error codes
C2100 environmental error codes
F85 environmental error codes
F87 environmental error codes
F810 environmental error codes
F820/C3100 environmental error codes
F825 environmental error codes
F840/C6100 environmental error codes
F880 environmental error codes
FAS940 environmental error codes
FAS960 environmental error codes
R100 environmental error codes
R150 environmental error codes

Error message coding conventions

How to determine error message type

When a diagnostic test encounters an error, the diagnostic tool generates an error message. The type of message that is generated and displayed on your console helps you determine what failed during the diagnostic test.

Error messages are composed of four components. The alphabetic portion of the error message code helps you identify the system generating the error, the module generating the error, and the type of error encountered.

The numeric portion of the error code uniquely identifies the error for the module reporting the error. The numeric identifier is followed by a colon and the error message text. The following is an example of error message syntax.

Example:

"SMTnnnn: The XYZ card failed to reset"

System code

The system code identifies the kernel for which the error is generated.

The types of system codes are shown in the following table.

System code letter System generating the error

C

Data ONTAP kernel critical problem

D

Diagnostic kernel error

E

Data ONTAP kernel error

F

Firmware error

W

Data ONTAP kernel warning message

Note
Error codes of the type "ENVxxxxxx" indicate that an environmental error code was generated. These codes, along with the corrective action, are listed in Environmental Error Messages.

Module code

The module code identifies the software driver, hardware adapter, or firmware for which the error is generated. Typically, the hardware error messages generated by the diagnostic tool are associated with the diagnostic kernel system code.

Also generated by the diagnostics are Data ONTAP kernel and firmware error messages. Only the diagnostic kernel messages are documented in this section.

The types of diagnostic kernel module codes are shown in the following table.

Module code letter Module generating the error

A

ATM

B

Hardware bridges

D

Disk errors

E

Ethernet adapters

F

FDDI adapters

G

GbE adapters

H

Disk shelf

L

FC-AL adapters

M

Memory and onboard SIMMs

N

NVRAM

O

Floppy drive

P

CompactFlash unit

R

Remote management card (RMC)

S

SCSI adapters

T

Baseboard management controller

U

Cluster interconnect adapters

Z

Motherboard and backplane adapters

Type code

The last letter of the error message code identifies the probable error type; what caused the error to be generated.

The types of probable type codes are shown in the following table.

Type code letter Type generating the error

H

Hardware card or adapter

S

Software error

U

User error

Message variable conventions

In the online message text, you see values displayed for conditions found on the system. These values change as conditions in the system change.

In error messages in this guide, these values are displayed in italics. The following table illustrates this convention.

Convention Definition

ASCII_value

This denotes that an ASCII code is displayed.

dec_value

This denotes that a decimal value is displayed.

hex_value

This denotes that a hexadecimal value is displayed.