DLH0001 through DLH0100

Message type

This error message grouping covers hardware errors associated with Fibre Channel cards that are in the filer. The corrective action for this error message grouping is below the error message description.

Error message description

The following messages can be generated for this message group.

Error code	Sample message	Description
DLH0001	Could not reset ISP on adapter ASCII_value	Card failed to reset the chip.
DLH0003	Mailbox timeout	Card failed to finish the given mailbox command.
DLH0004	Mailbox command returned with a failure note	During execution of the mailbox command, the value put on the incoming mailbox does not match the value that was received in the outgoing mailbox.
DLH0005	ISP VID is hex_value but should be hex_value	Card has an unrecognized vendor ID (not ISP2100 or ISP2200).
DLH0006	ISP DID is hex_value but should be either hex_value or hex_value	Card has an unrecognized device ID (not ISP2100 or ISP2200).
DLH0007	RISC status was hex_value, but should be hex_value	After reset, the card does not come back alive.
DLH0009	ISP firmware simple command	Card failed to execute a simple command (NOP operation).
DLH0010	ISP firmware bad command test	Card failed to execute an invalid command.
DLH0011	ISP firmware wraparound failed	Card failed to execute a wraparound mailbox command.
DLH0012	ISP firmware wraparound	The data transmitted to and received by the mailbox does not match.
DLH0013	Expected dec_value ISP2100 controllers, but only found 1	Card received an unexpected number of ISP chips.
DLH0014	Copy to SSRAM on channel dec_value failed	Card failed to write to Synchronous Static Random Access Memory (SSRAM).
DLH0015	Read from SSRAM on channel dec_value failed	Card failed to read from SSRAM.
DLH0016	Data mismatch at SSRAM word dec_value, channel dec_value, read hex_value, expected hex_value, dest hex_value, source hex_value	Read and written data do not match. Note The word is the address offset from the starting address in the word.
DLH0019	RISC checksum failed	Card failed when verifying the checksum of the downloaded firmware code.
DLH0020	FCAL loop is open, channel dec_value	Card failed to reconnect to the loop. Check the cable, disk, and terminator plug.
DLH0021	Could not save new ISP 2100 settings to EEPROM; giving up after 2 retries	Card failed to download the EEPROM.
DLH0023	Unable to execute firmware: error code 0004	Card failed to execute the downloaded firmware.
DLH0025	FCAL loop is open, channel dec_value	Card failed to reconnect to the loop. Check the cable, disk, and terminator plug.
DLH0026	No FCAL in slot dec_value	No card was found in designated slot.
DLH0030	isp2100_diag_reset_isp: while resetting ISP, ISP never came ready on adapter dec_value	Card failed to come back after reset.
DLH0032	FCAL ISP POST test failed: error code dec_value, count dec_value failing FIFO: hex_value, FIFO addr: hex_value	Card failed to execute the POST code given by the FC-AL vendor.
DLH0033	NOP command failed execution	Card failed to execute the NOP command.
DLH0034	Unexpected number of ISP 2100s; found dec_value	Chip number is incorrect.
DLH0035	The HCCR_INTR bit was not reset	Test failed to flush the previous command.
DLH0036	FCAL interrupt test failed, the interrupt test never got set	Card/test failed to set the interrupt bit to the main CPU.
DLH0037	FCAL interrupt bit either never got reset or it regenerated an interrupt	Test either failed to flush the previous command or the interrupt bit was reset.
DLH0038	There is a link failure or loss of sync or invalid CRC	System failed to receive the link status from the Fibre Channel chip.
DLH0039	FCTEST confidence factor is < 95	The fctest has a confidence factor of < 95%.
DLH0040	ISP internal loop test 10 bit failed during mail, channel dec_value	Applies to ISP2200 card only: Card failed to execute the internal loop test (before the serial transceiver).
DLH0041	ISP internal loop test 1 bit failed during mail, channel dec_value
DLH0042	ISP external loop test failed during mail, channel dec_value	Applies to ISP2200 card only: Card failed to execute the external loop test.
DLH0043	Data mismatch doing dec_value at word dec_value, channel dec_value, received hex_value, send hex_value	Card has a data mismatch when executing an internal or external loop test.
DLH0044	ISP failed to get device link status at channel dec_value, device # dec_value	Card failed to get device link status before the fctest.
DLH0045	ISP failed to get adapter link status at channel dec_value	Card failed to get adapter link status before the fctest.
DLH0046	ISP failed to execute fctest at channel dec_value	Card failed to execute the fctest.
DLH0047	ISP failed to get device link status at channel dec_value, device # dec_value	Card failed to get device link status after the fctest.
DLH0070	Unrecognized signature	The save EEPROM data has an invalid signature.
DLH0071	Invalid NVRAM minimum version	The save EEPROM data has an invalid NVRAM version.
DLH0072	EEPROM data checksum error	The save EEPROM data has an invalid checksum.
DLH0073	Serial number in EEPROM is not equal to the one in FLASH	Serial numbers saved in EEPROM and in FLASH do not match.
DLH0074	Never saw LIP occur after executing internal loopback test	Card never saw the loop initialization process (LIP) back up after executing the internal loopback test.
DLH0100	LED test failed	LED test failed.

Corrective action

The following table lists the error message groupings and corrective action that can be taken for the error message group.

Error message group	Corrective action
DLH0001-DLH0007 DLH0009-DLH0016 DLH0019, DLH0021 DLH0023 DLH0026-DLH0030 DLH0032-DLH0041 DLH0070-DLH0074 DLH0100	Replace the FC-AL card or contact Network Appliance Technical Support.
DLH0020, DLH0025 DLH0042-DLH0043	Check the external connection. If the FC-AL card still fails, replace the card or contact Network Appliance Technical Support.
DLH0044-DLH0047	Check the external connection, disk, and disk shelf. If the FC-AL card still fails, replace the card or contact Network Appliance Technical Support.