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Legal Information
Copyright
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Support note
Communications regulations
Contact Information
Preface
Safety Information
Overview of the Diagnostics Guide
About diagnostics
Optional materials
Booting the diagnostics program
Booting from FLASH
Booting from CompactFlash
Booting from a diskette
Running Diagnostics
Diagnostic Monitor user interface
Diagnostics menu options
Commands menu options
Options menu options
Running diagnostic tests
Running all diagnostic tests
Running individual diagnostic tests
Test results
Diagnostics Menus
Motherboard diagnostics
C1200 motherboard tests
C2100 motherboard tests
F85 motherboard tests
F87 motherboard tests
F800 series/C3100/C6100/R100 motherboard tests
FAS900 series/R150 motherboard tests
Main memory diagnostics
Card diagnostics
ATM diagnostics
DAFS diagnostics
Cluster interconnect diagnostics
Ethernet diagnostics
FC-AL diagnostics
FDDI diagnostics
Gigabit diagnostics
NVRAM diagnostics
RMC diagnostics
SCSI diagnostics
Floppy drive diagnostics
CompactFlash card diagnostics
Stress diagnostics
Error Messages
Error message coding conventions
DAH0001 through DAH0387
DAS0014 through DAS0015
DAU0004
DBH0301 through DBH0501
DBS0307
DEH0001 through DEH0216
DES0007 through DES0022
DFH0001 through DFH0032
DGH0001 through DGH0285
DGS0006
DHH0001
DLH0001 through DLH0100
DMH0001 through DMH0352
DMS0060 through DMS0061
DNH0101 through DNH0550
DNU0002 through DNU0106
DOH0001 through DOH0012
DPH0001 through DPH0029
DRH0001 through DRH0012
DRS0010
DRU0009
DSH0001 through DSH1015
DTH0001 through DTH0053
DTS0002, DTS0003, and DTS0010
DUH0002 through DUH0224
DUS0001
DZH0101 through DZH2002
DZS0430
Environmental Error Messages
C1200 environmental error codes
C2100 environmental error codes
F85 environmental error codes
F87 environmental error codes
F810 environmental error codes
F820/C3100 environmental error codes
F825 environmental error codes
F840/C6100 environmental error codes
F880 environmental error codes
FAS940 environmental error codes
FAS960 environmental error codes
R100 environmental error codes
R150 environmental error codes

DFH0001 through DFH0032

Message type

This error message grouping covers hardware errors associated with FDDI cards that are in the filer. The corrective action for this error message grouping is below the error message description.

Error message description

The following messages can be generated for this message group.

Error code Sample message Description

DFH0001

Card hung waiting to reset

Reset for the card failed.

DFH0002

FDDI_dma_cmd_exec status - dec_value

FDDI DMA command failed. It displays the command status.

DFH0003

Status - hex_value

Displays the failure status.

DFH0004

Timeout - adapter not responding

Card did not respond to the command in the specified time.

DFH0005

Port control command failed

Command for the port setup failed.

DFH0006

Timeout - adapter not responding

Card did not respond to the command in the specified time.

DFH0007

Command failed

Expected action to the command did not take place.

DFH0008

Unknown error

Error is not of the listed error types or is unidentifiable.

DFH0009

Initialize FDDI descriptor failed

Initialization failed to set up the descriptors.

DFH0010

Timeout - adapter not responding

Card did not respond in the expected time.

DFH0011

Command failed

Expected action to the command did not take place.

DFH0012

Timeout - adapter not responding

Card did not respond in the expected time.

DFH0013

Command failed

Card did not respond in the expected time or did not execute the test properly.

DFH0014

Unknown error

Error is not of the listed error types or is unidentifiable.

DFH0015

Start command failed

Failed to start the card.

DFH0016

Verify (hex_value - hex_value)

Verify the command status.

DFH0017

Setup loopback mode failed (hex_value)

Failed to set the card in the loopback mode.

DFH0018

Check connection

Check the loopback connection.

DFH0019

Invalid machine state (dec_value)

Card detected an invalid state.

DFH0020

Failed during initialization of the descriptors

Failure occurred during the initialization of the descriptors.

DFH0021

Failed during setup loopback mode (dec_value)

Failure occurred during the setup of the loopback.

DFH0022

Setup connection policy failed (hex_value)

Could not set up the connection.

DFH0023

Start failed

Failed to start the card.

DFH0024

Reading network address failed

Could not get the MAC address.

DFH0025

Failed unlink

Did not remove the link.

DFH0026

Timeout - adapter not responding

Card does not respond in the expected time.

DFH0027

Port control command failed

Could not send the command to the port.

DFH0028

Invalid PDQ revision

Card revision is not supported.

DFH0029

Timeout - adapter not responding

Card does not respond in the expected time.

DFH0030

Port control command failed

Could not send the command to the port.

DFH0031

No FDDI in slot dec_value

No card is present in the selected slot.

DFH0032

Found 3 FDDI cards but original scan found dec_value

Cards found in the diagnostics do not match the actual number of cards detected.

Corrective action  Top

The following table lists the error message groupings and corrective action that can be taken for the error message group.

Error message group Corrective action

DFH0001-DFH0017
DFH0019-DFH0032

Replace the FDDI card or contact Network Appliance Technical Support.

DFH0018

  1. Check that the external loopback plug is connected.
  2. If it is connected and the card still fails, call Network Appliance Technical Support.