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Legal Information
Copyright
Trademarks
Support note
Communications regulations
Contact Information
Preface
Safety Information
Overview of the Diagnostics Guide
About diagnostics
Optional materials
Booting the diagnostics program
Booting from FLASH
Booting from CompactFlash
Booting from a diskette
Running Diagnostics
Diagnostic Monitor user interface
Diagnostics menu options
Commands menu options
Options menu options
Running diagnostic tests
Running all diagnostic tests
Running individual diagnostic tests
Test results
Diagnostics Menus
Motherboard diagnostics
C1200 motherboard tests
C2100 motherboard tests
F85 motherboard tests
F87 motherboard tests
F800 series/C3100/C6100/R100 motherboard tests
FAS900 series/R150 motherboard tests
Main memory diagnostics
Card diagnostics
ATM diagnostics
DAFS diagnostics
Cluster interconnect diagnostics
Ethernet diagnostics
FC-AL diagnostics
FDDI diagnostics
Gigabit diagnostics
NVRAM diagnostics
RMC diagnostics
SCSI diagnostics
Floppy drive diagnostics
CompactFlash card diagnostics
Stress diagnostics
Error Messages
Error message coding conventions
DAH0001 through DAH0387
DAS0014 through DAS0015
DAU0004
DBH0301 through DBH0501
DBS0307
DEH0001 through DEH0216
DES0007 through DES0022
DFH0001 through DFH0032
DGH0001 through DGH0285
DGS0006
DHH0001
DLH0001 through DLH0100
DMH0001 through DMH0352
DMS0060 through DMS0061
DNH0101 through DNH0550
DNU0002 through DNU0106
DOH0001 through DOH0012
DPH0001 through DPH0029
DRH0001 through DRH0012
DRS0010
DRU0009
DSH0001 through DSH1015
DTH0001 through DTH0053
DTS0002, DTS0003, and DTS0010
DUH0002 through DUH0224
DUS0001
DZH0101 through DZH2002
DZS0430
Environmental Error Messages
C1200 environmental error codes
C2100 environmental error codes
F85 environmental error codes
F87 environmental error codes
F810 environmental error codes
F820/C3100 environmental error codes
F825 environmental error codes
F840/C6100 environmental error codes
F880 environmental error codes
FAS940 environmental error codes
FAS960 environmental error codes
R100 environmental error codes
R150 environmental error codes

DGH0001 through DGH0285
DGH0140 through DGH0159

Error message description

The following messages can be generated for this message group. The corrective action for this error message grouping is below the error message description.

Error code Sample message Description

DGH0140

GbE revision dec_value not supported

Listed card firmware revision is not supported. Only revision 3 is supported.

DGH0141

Bad EEPROM node address

EEPROM has an incorrect node address.

DGH0142

Could not initialize the registers

Failed to initialize the device registers.

DGH0143

Could not allocate the memory

Failed to allocate memory for the card.

DGH0144

Register ASCII_value, expected hex_value, actual hex_value

Registers do not contain the expected default values. Existing and expected values are displayed.

DGH0145

Did not receive

Failed to receive packets.

DGH0146

Sent hex_value received hex_value offset dec_value

Data sent does not match the data received. Sent and received data is displayed.

DGH0147

Did not transmit

Failed to transmit packets.

DGH0148

Could not get the interrupts

Failed to get interrupts.

DGH0149

Checksum read hex_value expected hex_value\n, checksum, EEPROM_SUM

Read and expected (default) checksums do not match.

DGH0152

Receive data error descriptor dec_value

An error was received with the given value.

DGH0153

Receive carrier extension error descriptor dec_value

DGH0154

Receive sequence error descriptor dec_value

DGH0155

Receive symbol error descriptor dec_value

DGH0156

Receive CRC or alignment error descriptor dec_value

DGH0157

Transmit error underrun

Transmit error.

DGH0158

Transmit error late collision

DGH0159

Transmit error excess collisions

Corrective action

The following table lists the error message groupings and corrective action that can be taken for the error message group.

Error message group Corrective action

DGH0140-DGH0146
DGH0148-DGH0149

Replace the GbE card or contact Network Appliance Technical Support.

DGH0147

  1. Check that the external loopback plug is connected.
  2. If it is connected and the GbE card still fails, call Network Appliance Technical Support.