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Legal Information
Copyright
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Support note
Communications regulations
Contact Information
Preface
Safety Information
Overview of the Diagnostics Guide
About diagnostics
Optional materials
Booting the diagnostics program
Booting from FLASH
Booting from CompactFlash
Booting from a diskette
Running Diagnostics
Diagnostic Monitor user interface
Diagnostics menu options
Commands menu options
Options menu options
Running diagnostic tests
Running all diagnostic tests
Running individual diagnostic tests
Test results
Diagnostics Menus
Motherboard diagnostics
C1200 motherboard tests
C2100 motherboard tests
F85 motherboard tests
F87 motherboard tests
F800 series/C3100/C6100/R100 motherboard tests
FAS900 series/R150 motherboard tests
Main memory diagnostics
Card diagnostics
ATM diagnostics
DAFS diagnostics
Cluster interconnect diagnostics
Ethernet diagnostics
FC-AL diagnostics
FDDI diagnostics
Gigabit diagnostics
NVRAM diagnostics
RMC diagnostics
SCSI diagnostics
Floppy drive diagnostics
CompactFlash card diagnostics
Stress diagnostics
Error Messages
Error message coding conventions
DAH0001 through DAH0387
DAS0014 through DAS0015
DAU0004
DBH0301 through DBH0501
DBS0307
DEH0001 through DEH0216
DES0007 through DES0022
DFH0001 through DFH0032
DGH0001 through DGH0285
DGS0006
DHH0001
DLH0001 through DLH0100
DMH0001 through DMH0352
DMS0060 through DMS0061
DNH0101 through DNH0550
DNU0002 through DNU0106
DOH0001 through DOH0012
DPH0001 through DPH0029
DRH0001 through DRH0012
DRS0010
DRU0009
DSH0001 through DSH1015
DTH0001 through DTH0053
DTS0002, DTS0003, and DTS0010
DUH0002 through DUH0224
DUS0001
DZH0101 through DZH2002
DZS0430
Environmental Error Messages
C1200 environmental error codes
C2100 environmental error codes
F85 environmental error codes
F87 environmental error codes
F810 environmental error codes
F820/C3100 environmental error codes
F825 environmental error codes
F840/C6100 environmental error codes
F880 environmental error codes
FAS940 environmental error codes
FAS960 environmental error codes
R100 environmental error codes
R150 environmental error codes

DPH0001 through DPH0029

Message type

This error message grouping covers user errors associated with the CompactFlash unit. The corrective action for this error message grouping is below the error message description.

Error message description

The following messages can be generated for this message group.
Error code Sample message Description

DPH0001

Incorrect status hex_value

Status value shows error.

DPH0002

Invalid model

Model number not supported.

DPH0003

Incorrect size dec_value, current cylinders dec_value, current heads dec_value, current sectors per track dec_value

Card shows size not supported or incorrectly programmed.

DPH0004

BSY status bit not cleared

Busy bit is not cleared.

DPH0005

DRQ status bit not cleared

Data request is not cleared.

DPH0006

Command error

Command is not executed.

DPH0009

Drive not ready

Drive is not ready to respond.

DPH0010

Write complete error

Did not complete write command.

DPH0013

First read failed for sector hex_value

Could not read on first try.

DPH0014

Second read failed for sector hex_value

Could not read on second try.

DPH0015

Sector dec_value conflicting CRCs CRC1=dec_value, CRC2=dec_value

CRC error on read.

DPH0016, DPH0017

Invalid sector selected

Sector selected is not correct.

DPH0018

Read failed for sector hex_value

Failed on read command.

DPH0019

Mismatch; wrote hex_value, read hex_value

Read data does not match what was written.

DPH0020

Invalid sector selected

Sector selected is not correct.

DPH0021

Reset failed

Failed to reset card.

DPH0023

Formatter device error

Formatter device is incorrect.

DPH0024

Sector buffer error

Buffer type error is detected.

DPH0025

ECC circuitry error

ECC circuitry type error is detected.

DPH0026

Controlling MP error

Multiprocessor type error is detected.

DPH0029

Slave failed status hex_value

Failed to read slave device.

DPH0028

Read failed for sector hex_value

Failed on read command.

DPH0029

No compact flash on NVRAM 4

Failed to detect the presence of the CompactFlash™ card.

Corrective action  Top

Error message group Corrective action

DPH0001-DPH0028

Replace CompactFlash card. Call Network Appliance Technical Support.

DPH0029

Insert CompactFlash card.