DSH0001 through DSH1015

Message type

This error message grouping covers hardware errors associated with the SCSI cards in the filer. The corrective action for this error message grouping is below the error message description.

Error message description

The following messages can be generated for this message group.

Error code	Sample message	Description
DSH0001	Not a NetApp Dual SCSI card; bridge test skipped	SCSI card found is not a NetApp Dual SCSI card.
DSH0002	PLX VID is hex_value but should be hex_value or hex_value	Test found the wrong PLX VID.
DSH0003	PLX DID is hex_value but should be hex_value, hex_value, hex_value	Test found an unexpected PLX DID.
DSH0004	PLX revision is hex_value; illegal dec_value	Revision found is illegal.
DSH0005	Base class is hex_value but should be hex_value	Test found an incorrect SCSI base class.
DSH0006	SubClass is hex_value but should be hex_value	Test found an incorrect subclass.
DSH0007	Interrupt pin is hex_value but should be hex_value	Test found an incorrect interrupt pin on the SCSI cable.
DSH0008	PLX selftest failed	Test failed to run the PLX self test.
DSH0009	EEPROM data error	Test found an invalid EEPROM value in one of the bits.
DSH0010	Could not reset ISP	SCSI adapter cannot reset itself.
DSH0011	ISP VID is hex_value but should be hex_value	Test found the wrong SCSI VID.
DSH0012	ISP DID is hex_value but should be hex_value or hex_value	Test found the wrong SCSI DID.
DSH0013	ISP revision is hex_value; illegal dec_value	Test found the wrong SCSI revision.
DSH0014	RISC status was hex_value but should be hex_value	SCSI adapter never came back alive.
DSH0015	MBOX register 1 was hex_value but should be hex_value	SCSI adapter returned a different product ID word.
DSH0016	ISP firmware simple command test failed	SCSI adapter failed to execute NOP operation.
DSH0017	ISP firmware bad command test failed	Invalid command entered; the SCSI adapter responds with invalid return status.
DSH0018	ISP firmware wraparound failed	SCSI adapter failed to execute the wraparound mailbox command.
DSH0019	ISP firmware wraparound mailbox # dec_value: read hex_value, expected hex_value	During execution of the wraparound mailbox command, the value put on the incoming mailbox does not match the value that was received in the outgoing mailbox.
DSH0020	Expected dec_value ISP controllers, but found dec_value	Number of ISP chips found does not match the number recorded.
DSH0021	Copy to SSRAM on slot dec_value failed	SCSI adapter failed to copy DMA data to the SSRAM.
DSH0022	Read from SSRAM on slot dec_value failed	SCSI failed to read DMA data to the host.
DSH0023	Data mismatch at SSRAM word # dec_value, slot dec_value, read hex_value, expected hex_value, dest hex_value, source hex_value	Value read from SSRAM does not match the value written to SSRAM.
DSH0024	Read of firmware from SSRAM failed	SCSI adapter failed to dump the firmware value written to the host.
DSH0025	Firmware data mismatch at word # dec_value, read hex_value, expected hex_value	Firmware data written to SSRAM does not match the firmware data that was read from SSRAM.
DSH0026	Firmware checksum failed	SCSI adapter failed the firmware checksum.
DSH0027	The HCCR_INTR bit was not reset	HCCR interrupt bit has not cleared existing data.
DSH0028	SCSI interrupt test failed, the interrupt test never got set	SCSI adapter interrupt is not set.
DSH0029	SCSI interrupt bit either never got reset or it regenerated	SCSI adapter interrupt is not set or the interrupt was set again.
DSH0030	Unable to execute firmware: error code hex_value	SCSI adapter failed to execute the loaded firmware.
DSH0031	Expected vendor hex_value, device dec_value saw vendor hex_value, device dec_value	Vendor ID numbers on the device and in the device database do not match.
DSH0032	No SCSI in slot dec_value	Cannot find SCSI adapter in the specified slot.
DSH0033	Copy of firmware to SSRAM failed	SCSI adapter failed to copy the firmware to SSRAM.
DSH0034	Copy of stress Qlogic code to SSRAM failed	SCSI adapter failed to copy the Qlogic stress code to SSRAM.
DSH0035	Qlogic stress code checksum failed	SCSI adapter failed when doing a checksum for a given Qlogic stress code.
DSH0036	Unable to execute Qlogic stress code	Cannot execute Qlogic stress code.
DSH0037	Read from SSRAM on slot dec_value failed	SCSI device failed to read the SSRAM in the identified slot.
DSH0038	Read from firmware from SSRAM in slot dec_value failed	SCSI device failed to read the SSRAM in the identified slot during the firmware test.
DSH0039	Failed to reset adapter card	Failed to reset SCSI adapter card.
DSH0040	Failed to reset ISP	Failed to reset SCSI chip.
DSH0041	Data mismatch at SSRAM word hex_value, slot dec_value, read hex_value, expected hex_value	Value read from SSRAM does not match the value written to SSRAM.
DSH0042	Firmware data mismatch at word dec_value, read hex_value, expected hex_value	Firmware data written to SSRAM does not match the firmware data that was read from SSRAM.
DSH0050	Failed to flush previous pending mailbox command	SCSI adapter failed to flush the previous pending mailbox command.
DSH0051	Mailbox command failed to finish	SCSI adapter found a timeout when executing a mailbox command.
DSH1000	SCSI adapter in slot dec_value, port dec_value is dead	Adapter is marked dead.
DSH1001	SCSI adapter in slot dec_value, port dec_value is currently in OSM event mode	Adapter is busy executing the OSM event and cannot be disturbed.
DSH1002	Failed to initialize SCSI adapter in slot dec_value, port dec_value	Adapter failed to do hardware initialization.
DSH1003	Timeout when initializing SCSI adapter in slot dec_value, port dec_value	A timeout occurred during the hardware initialization.
DSH1004	Failed to reset SCSI adapter in slot dec_value, port dec_value	Resetting of the SCSI adapter failed.
DSH1005	Timeout when resetting SCSI adapter in slot dec_value, port dec_value	A timeout occurred while the SCSI adapter was being reset.
DSH1006	Failed to reset SCSI adapter bus in slot dec_value, port dec_value	Adapter failed to do a bus reset.
DSH1007	Timeout when resetting SCSI adapter bus in slot dec_value, port dec_value	A timeout occurred while the adapter bus was being reset.
DSH1008	Failed to reset target in slot dec_value, port dec_value	Adapter failed to do specific disk reset.
DSH1009	Timeout when resetting target in slot dec_value, port dec_value	A timeout occurred while a specific disk was being reset.
DSH1010	Failed to rescan SCSI adapter in slot dec_value, port dec_value	Adapter failed to do a rescan.
DSH1011	Timeout when rescanning SCSI adapter in slot dec_value, port dec_value	A timeout occurred during rescanning.
DSH1012	Timeout from SCSI during disk init in slot dec_value, port dec_value	A timeout occurred during disk initialization through this adapter.
DSH1013	OSM event happened for SCSI card in slot dec_value, port dec_value and failed to handle it	An OSM event happened during the task and the adapter failed to handle it.
DSH1014	ISP VID is 0x%x but should be 0x%x	Wrong vendor ID.
DSH1015	ISP DID is 0x%x but should be 0x%x	Wrong device ID.

Corrective action

The following table lists the error message groupings and corrective action that can be taken for the error message group.

Error message group	Corrective action
DSH0001-DSH0038 DSH0040-DSH0051 DSH1000-DSH1007 DSH1013-DSH1015	Replace the SCSI card or contact Network Appliance Technical Support.
DSH0039	Check that the external loopback plug is connected. If it is connected, and the SCSI card still fails, call Network Appliance Technical Support.
DSH1008	Replace the bad disk. Call Network Appliance Technical Support.
DSH1009-DSH1012	Replace the bad disk. Replace the SCSI card. Call Network Appliance Technical Support.