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Legal Information
Copyright
Trademarks
Support note
Communications regulations
Contact Information
Preface
Safety Information
Overview of the Diagnostics Guide
About diagnostics
Optional materials
Booting the diagnostics program
Booting from FLASH
Booting from CompactFlash
Booting from a diskette
Running Diagnostics
Diagnostic Monitor user interface
Diagnostics menu options
Commands menu options
Options menu options
Running diagnostic tests
Running all diagnostic tests
Running individual diagnostic tests
Test results
Diagnostics Menus
Motherboard diagnostics
C1200 motherboard tests
C2100 motherboard tests
F85 motherboard tests
F87 motherboard tests
F800 series/C3100/C6100/R100 motherboard tests
FAS900 series/R150 motherboard tests
Main memory diagnostics
Card diagnostics
ATM diagnostics
DAFS diagnostics
Cluster interconnect diagnostics
Ethernet diagnostics
FC-AL diagnostics
FDDI diagnostics
Gigabit diagnostics
NVRAM diagnostics
RMC diagnostics
SCSI diagnostics
Floppy drive diagnostics
CompactFlash card diagnostics
Stress diagnostics
Error Messages
Error message coding conventions
DAH0001 through DAH0387
DAS0014 through DAS0015
DAU0004
DBH0301 through DBH0501
DBS0307
DEH0001 through DEH0216
DES0007 through DES0022
DFH0001 through DFH0032
DGH0001 through DGH0285
DGS0006
DHH0001
DLH0001 through DLH0100
DMH0001 through DMH0352
DMS0060 through DMS0061
DNH0101 through DNH0550
DNU0002 through DNU0106
DOH0001 through DOH0012
DPH0001 through DPH0029
DRH0001 through DRH0012
DRS0010
DRU0009
DSH0001 through DSH1015
DTH0001 through DTH0053
DTS0010
DUH0002 through DUH0224
DUS0001
DZH0101 through DZH2002
DZS0430
Environmental Error Messages
C1200 environmental error codes
C2100 environmental error codes
F85 environmental error codes
F87 environmental error codes
F810 environmental error codes
F820/C3100 environmental error codes
F825 environmental error codes
F840/C6100 environmental error codes
F880 environmental error codes
FAS940 environmental error codes
FAS960 environmental error codes
R100 environmental error codes
R150 environmental error codes

F820/C3100 environmental error codes
Battery sensors

Battery sensor error message description

Error messages can be generated by the following battery sensors.

Note: The "x" in the code represents the actual error condition.

Platform and sensor code Sensor description

ENV001542

Battery Low (NVRAM battery sensor)

ENV00153x

Real time clock battery (RTC_batt).

The following table lists the error messages that can be generated by the real time clock sensor on the motherboard. The corrective action for this error message grouping is below the error message description.

Note: "[d]" in the sample error message represents the status of the sensor monitoring the real time clock battery on the motherboard.

If "x" is... Sample error message Description

1

[d] does not read

[d] sensor is not responding.

2

[d] is in bad state

[d] sensor is not functioning.

3

[d] expected interrupt-to-bad did not occur

The interrupt indicating that [d] sensor is malfunctioning failed to occur.

4

[d] expected interrupt-to-normal did not occur

The interrupt indicating that [d] sensor is back to normal failed to occur.

Corrective action

The following table lists the corrective action that can be taken for error messages generated by the battery sensors.

Error message Corrective action

ENV001542

  1. Replace the NVRAM battery. 
  2. If the problem remains, replace the NVRAM card. 
  3. If the problem still remains, call Network Appliance Technical Support.

ENV001531-ENV001537

  1. Replace the motherboard battery.
  2. If the problem remains, replace the motherboard.