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Legal Information
Copyright
Trademarks
Support note
Communications regulations
Contact Information
Preface
Safety Information
Overview of the Diagnostics Guide
About diagnostics
Optional materials
Booting the diagnostics program
Booting from FLASH
Booting from CompactFlash
Booting from a diskette
Running Diagnostics
Diagnostic Monitor user interface
Diagnostics menu options
Commands menu options
Options menu options
Running diagnostic tests
Running all diagnostic tests
Running individual diagnostic tests
Test results
Diagnostics Menus
Motherboard diagnostics
C1200 motherboard tests
C2100 motherboard tests
F85 motherboard tests
F87 motherboard tests
F800 series/C3100/C6100/R100 motherboard tests
FAS900 series/R150 motherboard tests
Main memory diagnostics
Card diagnostics
ATM diagnostics
DAFS diagnostics
Cluster interconnect diagnostics
Ethernet diagnostics
FC-AL diagnostics
FDDI diagnostics
Gigabit diagnostics
NVRAM diagnostics
RMC diagnostics
SCSI diagnostics
Floppy drive diagnostics
CompactFlash card diagnostics
Stress diagnostics
Error Messages
Error message coding conventions
DAH0001 through DAH0387
DAS0014 through DAS0015
DAU0004
DBH0301 through DBH0501
DBS0307
DEH0001 through DEH0216
DES0007 through DES0022
DFH0001 through DFH0032
DGH0001 through DGH0285
DGS0006
DHH0001
DLH0001 through DLH0100
DMH0001 through DMH0352
DMS0060 through DMS0061
DNH0101 through DNH0550
DNU0002 through DNU0106
DOH0001 through DOH0012
DPH0001 through DPH0029
DRH0001 through DRH0012
DRS0010
DRU0009
DSH0001 through DSH1015
DTH0001 through DTH0053
DTS0002, DTS0003, and DTS0010
DUH0002 through DUH0224
DUS0001
DZH0101 through DZH2002
DZS0430
Environmental Error Messages
C1200 environmental error codes
C2100 environmental error codes
F85 environmental error codes
F87 environmental error codes
F810 environmental error codes
F820/C3100 environmental error codes
F825 environmental error codes
F840/C6100 environmental error codes
F880 environmental error codes
FAS940 environmental error codes
FAS960 environmental error codes
R100 environmental error codes
R150 environmental error codes

Preface

About this guide

This document describes how to boot and operate the diagnostics available for Network Appliance™ storage appliances.

Audience

This guide is for qualified system administrators and service personnel who are familiar with Network Appliance storage appliances. The procedures in this guide describe replacement, upgrade, and maintenance tasks for personnel with the following skills and experience:

  • Working familiarity with small computer system hardware and operation
  • Basic understanding of common networking concepts and practices
  • Working familiarity with accepted tools and procedures for installing and operating sensitive electronic equipment

Command conventions

You can enter storage appliance commands on the system console or from any client that can obtain access to the storage appliance using Telnet. This guide uses the command syntax and output of SunOS 4.1x in examples of commands run on a UNIX workstation. If you use a different version of UNIX, the command syntax and output might be different.

Formatting conventions

The following table lists different character formats used in this guide to offset special information.

Formatting convention Type of information

Italic type

  • Words or characters that require special attention.
  • Placeholders for information you must supply. For example, if the guide requires you to enter the fctest adaptername command, you enter the characters "fctest" followed by the actual name of the adapter.
  • Man page names.
  • Book titles in cross-references.

Monospaced font

  • Command and daemon names.
  • Information displayed on the system console or other computer monitors.
  • Contents of files.

Bold monospaced font

Words or characters you type. What you type is always shown in lowercase letters, unless your program is case-sensitive and uppercase letters are necessary for it to work properly.

Keyboard conventions

This guide uses capitalization and some abbreviations to refer to the keys on the keyboard. The keys on your keyboard might not be labeled exactly as they are in this guide.

What is in this guide... What it means...

hyphen (-)

Used to separate individual keys.

For example

Ctrl-D means holding down the Ctrl key while pressing the D key.

Enter

Used to refer to the key that generates a carriage return, although the key is named Return on some keyboards.

type

Used to mean pressing one or more keys on the keyboard.

enter

Used to mean pressing one or more keys and then pressing the Enter key.

Special messages

This guide contains special messages that are described as follows:

Note
A note contains important information that helps you install or operate the system efficiently.

Caution
A caution contains instructions that you must follow to avoid damage to the equipment, a system crash, or loss of data.

WARNING
A warning contains instructions that you must follow to avoid personal injury.

Release history

For release information and history, see the NOW Web site at http://now.netapp.com.