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Startup error messages

Boot error messages

When boot error messages appear  Top

Boot error messages might appear after the hardware passes all POSTs and your appliance begins to load the operating system.

Boot error messages  Top

The following table describes the error messages that might appear on the system console if your appliance encounters errors while starting up.

Error message or code

Description

Corrective action

[Cerr]

Cache error.

These are cache errors. These errors indicate a bad CPU. If a power-cycle doesn't fix the problem, replace the CPU module. See Replacing the CPU module.

[Cer2]

Cache error.

[RAMX]

No physical memory found by system.

Indicates that the system doesn't see any memory. Try reseating the DIMM. See Replacing the SDRAM DIMM on the CPU module.

[EXC!]

Exception.

Indicates that the system took an exception while in firmware. If it is repeatable, this is likely a software bug in the firmware. Contact Network Appliance and provide a log of the error. If you can't get past this error, boot the system using the backup firmware image.

[RUN!]

CFE (common firmware environment) is jumping to executable code.

This is not an error but rather a progress state indicator used to help troubleshoot the problem.

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