Boot error messages

When boot error messages appear

Boot error messages might appear after the hardware passes all POSTs and your appliance begins to load the operating system.

Boot error messages

The following table describes the error messages that might appear on the LCD if your appliance encounters errors while starting up.

Boot error message	Explanation	Corrective action
No /etc/rc	The /etc/rc file is corrupted.	At the hostname> prompt, enter `setup`. As the system prompts for system configuration information, use the information you recorded in your appliance configuration information worksheet in the Getting Started Guide. For more information about your appliance setup program, see the appropriate system administration guide.
No /etc/rc, running setup	The system cannot find the /etc/rc file and automatically starts `setup`.	As the system prompts for system configuration information, use the information you recorded in your appliance configuration information worksheet in the Getting Started Guide. For more information about your appliance `setup` program, see the appropriate system administration guide.
Cannot initialize labels	When the system tries to create a new file system, it cannot initialize the disk labels.	Usually, you do not need to create and initialize a file system; do so only after consulting Network Appliance Customer Support.
Cannot read labels	When your appliance tries to initialize a new file system, it has a problem reading the disk labels it wrote to the disks. This problem can be because the system failed to read the disk size, or the written disk labels were invalid	Usually, you do not need to create and initialize a file system; do so only after consulting Network Appliance Customer Support.
Disk label processing failed	Your appliance detects that the disk is not in the correct drive bay.	Make sure that the disk is in the correct bay.
Dirty shutdown in degraded mode	The file system is inconsistent because you did not shut down the system cleanly when it was in degraded mode.	Contact Network Appliance Customer Support for instructions about repairing the file system.
Halted: firmware too old	The disk firmware is an old version.	Update the disk firmware by entering the following command: disk_fw_update
No disks	The system cannot detect any FC-AL disks.	Verify that all disks are properly seated in the drive bays.
No disk controllers	The system cannot detect any FC-AL disk controllers.	Turn off your appliance power and verify that all NICs are properly seated in the appropriate expansion slots.
Drive %s.%d not supported	%s--The disk number; %d--The disk ID number. The system detects an unsupported disk drive.	Remove the drive immediately or the system drops down to the PROM monitor within 30 seconds. Check the System Configuration Guide at http://now.netapp.com to verify support for your disk drive.
FC-AL loop down, adapter %d	The system cannot detect the FC-AL loop or adapter.	Identify the adapter by entering the following command: storage show adapter Turn off the power on your appliance and verify that the adapter is properly seated in the expansion slot. Verify that all Fibre Channel cables are connected.
Halted: Illegal configuration	Incorrect cluster configuration.	Check the console for details. Verify that all cables are correctly connected.
File system may be scrambled	One of the following errors causes the file system to be inconsistent:
	An unclean shutdown when your appliance is in degraded mode and when NVRAM is not working.	Contact Network Appliance Customer Support to learn how to start the system from a system boot diskette and repair the file system.
	The number of disks detected in the disk array is different from the number of disks recorded in the disk labels. The system cannot start when more than one disk is missing.	Make sure that all disks on the system are properly installed in the disk shelves.
	The system encounters a read error while reconstructing parity.	Contact Network Appliance Customer Support for help.
	A disk failed at the same time the system crashed.	Contact Network Appliance Customer Support to learn how to repair the file system.
Invalid PCI card slot %d	%d--The expansion slot number. The system detects a adapter that is not supported by Network Appliance.	Replace the unsupported adapter with an adapter that is included in the System Configuration Guide at http://now.netapp.com.
Configuration exceeds max PCI space	The memory space for mapping PCI adapters has been exhausted, because either There are too many PCI adapters in the system An adapter is demanding too many resources	Verify that all expansion adapters in your appliance are supported. Contact Network Appliance Customer Support for help. Have a list ready of all expansion adapters installed in your appliance.
No network interfaces	The system cannot detect any network interfaces.	Turn off the system and verify that all NICs are seated properly in the appropriate expansion slots. Run diagnostics to check the onboard Ethernet port. If the problem persists, contact Network Appliance Customer Support.
NVRAM: wrong pci slot	The system cannot detect the NVRAM adapter.	For a FAS940 or FAS960, make sure that the NVRAM adapter is securely installed in expansion slot 7. For a FAS980 in a stand-alone configuration, make sure that the NVRAM adapter is securely installed in expansion slot 10. For a FAS980 in a clustered configuration, make sure that the NVRAM adapter is securely installed in expansion slot 11.
No NVRAM present	n--The serial number of the NVRAM adapter. The NVRAM adapter is an early revision that cannot be used with the system.	Check the console for information about which revision of the NVRAM adapter is required. Replace the NVRAM adapter.
NVRAM #n downrev	%d--The amount of memory on the NVRAM adapter. The specified size is not supported.	Verify that the system has 256 MB of NVRAM for NVRAM4 and 512 MB of NVRAM for NVRAM5.