Replacing the motherboard tray

Shut down your appliance by entering the following command at the console:

halt

Open the PCB carrier by following the procedure described in Opening the PCB carrier.

Note
When the motherboard fails, your appliance performs a "dirty shutdown." This prevents you from performing the recommended clean shutdown. However, the data from the last transaction is still buffered in the battery-backed memory on the NVRAM4 and NVRAM5 adapter.

While properly grounded, remove all adapters by followings steps 2 through 6 of the procedure described in Removing an existing expansion adapter.

Remove the memory card subassembly by following the procedure described in Replacing the memory card subassembly.

Remove the PCB carrier from the chassis by following Steps 2 through 4 of the procedure described in Removing the PCB carrier.

Unscrew the slides from the PCB carrier using a #2 Phillips screwdriver, and set them aside for your replacement motherboard tray.

The motherboard tray includes the PCB carrier, empty of all other FRUs.

Using a #2 Phillips screwdriver, secure the rails on the side of the PCB carrier. Make sure that you are properly grounded.

Install the memory card subassembly by following the procedure described in Replacing the memory card subassembly.

Reinstall all other adapters into the expansion slots on the motherboard by following Steps 3 through 6 of the procedure described in Installing an expansion adapter.

Pull the inner slides from your appliance's chassis to full extension, and then carefully align the PCB carrier rails with the inner slides.

Slide the PCB carrier into your appliance chassis.

Note
If the PCB carrier gets stuck while the inner slides are extended, reach inside your appliance chassis and hold the locking mechanism straight so that the slides are not obstructed.

Reconnect your appliance to your network.

Reconnect your appliance to AC power and power it on.

Go to the NOW site at http://now.netapp.com to download the latest firmware.

Run diagnostics for your system. See the Diagnostics Guide for more information.