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Events that trigger Autosupport messages

Event and log-level descriptions  Top

The filer sends Autosupport messages to Network Appliance Technical Support about your filer after any of several events. The Autosupport message includes a log level that indicates the priority assignment from Network Appliance Technical Support:

Where to get Autosupport message descriptions  Top

If you are using Autosupport locally, you will see the previously mentioned log levels in the subject line of the Autosupport e-mail that you receive.

To read descriptions of the Autosupport messages that you might receive, complete the following steps.

Step

Action

1

Go to the Network Appliance NOW site, and click to Service and Support > Access Product Documentation > Autosupport Features and Functions > Autosupport Message Matrices.

2

On the Message Matrices page under Select a Release, select version 6.5 or higher for Data ONTAP and click View Matrix.

3

All Autosupport message descriptions are listed alphabetically by subject line.

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