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Operational error messages

When operational error messages appear  Top

These error messages might appear on the system console when the system is operating, when it is halted, or when it is restarting because of system problems.

Error messages  Top

The following table describes other error messages that might appear on the system console if your appliance encounters errors while starting up or during operation.

Error message or code

Description

Corrective action

[HELO]

Very early Init code.

If the system stops on one of these error codes, there is likely a hardware problem. First, try Step 1 below. If this doesn't fix the problem, proceed to the subsequent steps until the problem is fixed.

  1. Power-cycle the system.
  2. Try booting with the backup firmware image.
  3. Replace the CPU module. See Replacing the CPU module.

[L1CI]

L1 cache INIT.

[L2CI]

L2 Cache INIT.

[TST1]

Simple POST test: cache of both levels and tags.

[CPU1]

CPU1 INIT.

[cpu1]

CPU1 entering IDLE loop.

[DRAM]

Running on CPU0, on memory segment 0 (that is, program is now running in RAM rather than flash memory).

If the system stops on this error code, the memory is bad or the NVLOG subsystem malfunctioned. To test this, reseat the DIMM and disconnect the battery. See Replacing FAS250 Devices.

If that fails to clear the problem, replace the DIMM. See Replacing the SDRAM DIMM on the CPU module.

[Zero]

Zero memory...no nvmem.

[Keep]

Keep memory...preserve nvmem.

[ZBSS]

Zero the BSS segment.

[CODE]

Zero and copy the code segment from flash to memory.

[DATA]

Zero and copy the data segment from flash to memory.

[RELO]

Jump to the new code segment.

[L12F]

Flush and enable caches.

[MAIN]

Jump to the main CFE memory.

[KMEM]

Initialize CRDs heap.

[NVCL]

Clear memory that isn't owned by NVMEM or CFE.

[CONS]

Attach console device.

Check the connection between your appliance and the console device. Replace the cable if it is defective.

[CIOK]

Copy right etc.

A message of this type doesn't indicate a specific failure, but a general failure of some system component.

  1. Try booting with the backup firmware image.
  2. Otherwise, replace the CPU module. See Replacing the CPU module.

[AREN]

Physical memory map INIT.

[DEVI]

Misc devices INIT.

[ENVI]

Environmental variable subsystem INIT.

[PCIH]

PCI host bridge INIT.

If the system stops with one of these error codes, there is likely a problem with either the SB1250 or the ISP2312 FC-AL chip.

  1. Try booting with the backup firmware image.
  2. Otherwise, replace the CPU module. See Replacing the CPU module.

[PCIB]

PCI try to init P2P bridges.

[PCIS]

PCI device scan.

[CFE ]

This message is written when CFE jumps to the exception handler, for whatever reason. This is caused by either bad hardware or a bad flash memory.

  1. Power-cycle the system.
  2. Try booting with the backup firmware image.
  3. Replace the CPU module. See Replacing the CPU module.

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