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All other error messages

About all other error messages  Top

These error messages might appear when the system is operating, when it has halted, or when it is restarting because of system problems.

Error message

Explanation

Fatal?

Corrective action

Disk n is broken

n--The RAID group disk number. The solution depends on whether you have a hot spare in the system.

No

See the Data ONTAP System Administrator's Guide for information about how to locate a disk based on the RAID group disk number and how to replace a faulty disk.

Fans stopped; replace them

One of the fan subassemblies of the chassis failed.

No

Replace the failed fan subassembly as soon as possible.

Backplane fans non-functional

One of the fan subassemblies of the chassis failed.

Yes

Replace the failed fan subassembly immediately.

Power supply degraded

One of the power supply units is turned off, was removed from the chassis, or failed.

No

Verify that both power supplies are installed and turned on. If you still get this error, replace the power supplies one at a time to determine the failed power supply.

Dumping core

The system is dumping core after a system crash.

Yes

Write down the system crash message on the system console and report the problem to Network Appliance Technical Support.

Disk hung during swap

A disk error occurred as you were hot swapping a disk.

Yes

  1. Disconnect the disk shelf from the power supply.
  2. Wait 15 seconds to allow all disks to spin down.
  3. Reconnect the power source to the disk shelf.
  4. Restart the system by entering the following command:
    boot
    

Error dumping core

The system cannot dump core during a system crash and restarts without dumping core.

Yes

Report the problem to Network Appliance Technical Support.

Panicking

The system is crashing. If the system does not hang while crashing, the message Dumping core appears.

Yes

Report the problem to Network Appliance Technical Support.

System too hot

The temperature sensor indicates that the system temperature is too high.

Yes

Verify that the ventilation holes on the top cover of the system are not blocked. If the ventilation holes are not blocked and the problem persists, contact Network Appliance Technical Support for help.

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