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Remote management card e-mail notifications

When notifications are sent  Top

You can configure your remote management card to send e-mail to designated e-mail addresses, in addition to Autosupport at Network Appliance. When enabled, your remote management card sends e-mail notification to you if your system fails.

Note
You cannot use the remote management card to access your appliance.

The following message is an example of an e-mail notification sent by your remote management card:

Subject: RMC ALERT 00000 03200 Down system
Message: 03200 24-jul-2002 21:59:25 Down system
System Information
  Server Name: RMC ALERT
  Server URL: -
  System Info:
	 SYSTEM_ID='0050383432'
	 SYS_SERIAL_NUM='30163'
	 MB_SERIAL_NUM='30063'
	 MODEL='FAS960'
  Server ID: 00000
  Server IP: 
Card Information
  Card Name: RMC
  Card URL: http://172.22.6.40
  Card IP: 172.22.6.40
  Card Serial Number: DE42090466
  Card Version: RMC_NA_1.1
  Contact: postmaster@lab.netapp.com
  Location: hw-165
  Phone Number: -

Remote management card messages  Top

The following table explains the error messages your remote management card sends.

Error message

Action

Down System

  1. Gather information from your LCD and console.
  2. Contact Network Appliance Customer Support.

Boot error

  1. Gather information from your LCD and console.
  2. Check to see whether your CompactFlash unit is inserted correctly into the Control Panel Assembly.
  3. Contact Network Appliance Customer Support.

POST error

  1. Gather information from your LCD and console.
  2. Run diagnostics on your system.
  3. Contact Network Appliance Customer Support.

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