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Operational error messages

When operational error messages appear  Top

These error messages might appear on the system console or LCD when the system is operating, when it is halted, or when it is restarting because of system problems.

Error messages  Top

The following table describes other error messages that might appear on the LCD if your appliance encounters errors while starting up or during operation.

Error message

Explanation

Fatal?

Corrective action

Disk n is broken

n--The RAID group disk number. The solution depends on whether you have a hot spare in the system.

No

See the System Administration Guide for information about how to locate a disk based on the RAID group disk number and how to replace a faulty disk.

Fans stopped; replace them

One of the fan subassemblies of your appliance failed.

No

Replace the failed fan subassembly as soon as possible.

Power supply degraded

One of the power supply units is turned off, was removed from your appliance, or failed.

No

Verify that both power supplies are installed and turned on. If you still get this error, replace the power supplies one at a time to determine the failed power supply.

Dumping core

The system is dumping core after a system crash.

Yes

Write down the system crash message on the system console and report the problem to Network Appliance Customer Support.

Disk hung during swap

A disk error occurred as you were hot swapping a disk.

Yes

  1. Disconnect the disk from the power supply by opening the latch and pulling it half-way out.
  2. Wait 15 seconds to allow all disks to spin down.
  3. Reinstall the disk.
  4. Restart the system by entering the following command:
    boot
    

Error dumping core

The system cannot dump core during a system crash and restarts without dumping core.

Yes

Report the problem to Network Appliance Customer Support.

Panicking

The system is crashing. If the system does not hang while crashing, the message Dumping core appears.

Yes

Report the problem to Network Appliance Customer Support.

System too hot

The temperature sensor indicates that the system temperature is too high.

Yes

Verify that the ventilation holes on the top cover of the system are not blocked. If the ventilation holes are not blocked and the problem persists, contact Network Appliance Customer Support for help.

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