Chapter 6

Error Messages and Troubleshooting

About this chapter

This chapter lists error messages you might encounter during the boot process. It also describes the location of the LEDs and how to interpret the information they provide.

Note
If you contact Network Appliance Technical Support for service, report both the LCD message and the console message. Most LCD messages are truncated versions of console messages that provide more information about the error condition than the LCD messages.

Topics in this chapter

This chapter describes the following topics:

Where to get more information

The following table lists the documentation that can help you with some of the corrective actions.

If you are troubleshooting...	Then...
Storage engine hardware problems and need to open the storage engine	See Chapter 5, Replacing Storage Engine Components.
Disk shelf problems	See Chapter 4, Replacing Disk Shelf Components.
Software problems	See the Data ONTAP System Administration guides.