Tools for administering your gFiler

Where to find information about administration

Use the Data ONTAP documentation in conjunction with the gFiler series of documentation. The gFiler software documents contain the information that you need to set up the Data ONTAP software on your gFiler so that storage subsystem and the gFiler can operate together. The gFiler software documents also contain information about features that are not supported in Data ONTAP or work differently for the gFiler and the filer. See the gFiler Gateway Series Documentation Roadmap for information about the documents in the gFiler gateway series documentation library.

Of the guides in the Data ONTAP documentation set, NetApp recommends that you read the Storage Management Guide first.

Terminology differences in Data ONTAP documents

In some cases, different terminology is used between filer users and gFiler users (that is, users from a storage subsystem background). In most cases, the Data ONTAP documents use the terminology relevant to filer users. Therefore, you need to "translate" some of the words in the Data ONTAP guides to the context applicable to the gFiler. For example:

Filers store data on disks in disk shelves. gFilers access data stored in LUNS on the storage subsystems.
- Translate the term filer to gFiler or gateway.
- Translate the term disk to LUN.
Generally, you can disregard discussions about disk shelves.

Any specific platform information stated for the filer is true for the gFiler series counterpart.

Administration from FilerView

The FilerView® interface is a Web-based administration tool for Data ONTAP that enables you to perform most administration tasks from any host on your network that has a compatible Web browser. Through FilerView, you can perform tasks that otherwise require you to enter commands at the gateway prompt or edit configuration files.

You are not required to purchase an HTTP license to use FilerView.

Accessing FilerView

To access FilerView, complete the following steps.

Step	Action
1	Launch a Web browser, either Netscape Navigator 4.7 or later or Microsoft Internet Explorer 5 or later.
2	Point your browser to the gateway home page (http://hostname/na_admin), substituting the gateway name or IP address for hostname. Example If your host's name is toaster, enter the following URL: `http://toaster/na_admin` Result When your browser connects to the gateway, you see the gateway home page.

Step

Action

Launch a Web browser, either Netscape Navigator 4.7 or later or Microsoft Internet Explorer 5 or later.

Point your browser to the gateway home page (http://hostname/na_admin), substituting the gateway name or IP address for hostname.

Example

If your host's name is toaster, enter the following URL:

http://toaster/na_admin

Result

When your browser connects to the gateway, you see the gateway home page.

The initial page contains the choices shown in the following table.

Choice	Description
Install Documentation	Initiates a browser to select zip files to install the HTML and PDF versions of product documentation.
Manual Pages	Links to UNIX-style manual pages for the Data ONTAP console commands.
FilerView	Displays the FilerView program in a separate window.
Filer At-A-Glance	Displays a tool that monitors the performance of the gateway.
Initiate a Support Call	Initiates a support case to Network Appliance Customer Support.

How FilerView works

The FilerView interface consists of two frames: a left frame and a right frame.

Left frame

The left frame contains an expandable list of categories:

The Real Time Status category contains choices that launch separate tools that monitor gateway performance.
The other categories represent management functions.

You can view the real-time displays or the functions in a category by clicking the Real Time Status or a category name. You can select a real-time display or a function by clicking the display or function name.

Right frame

The right frame contains a logo initially.

As you select functions from the left frame, the right frame changes to display forms that provide information about the gateway configuration and enable you to change the gateway's configuration. You can alter the gateway configuration by changing information that is displayed in forms and then saving the information. The top of the window contains a Help button that you can click to view Help for the form that is currently displayed in the right frame.

Autosupport feature

Autosupport is automatically enabled when you run setup on a gateway for the first time. Depending on how Autosupport is configured, it sends event messages and weekly reports to your specified recipients, NetApp Technical Support, or both. Autosupport can significantly decrease the time it takes to assess and resolve problems that might occur on your system. If you do not want to send any Autosupport messages, you can disable Autosupport by entering options autosupport.support.enable off within 24 hours after you complete the setup process. You can also disable Autosupport any time after the first 24 hours by using the same command.

See your Getting Started Guide to determine whether your organization will be using Autosupport.

NOW Web site

The NOW site at http://now.netapp.com is available to some customers. It provides a variety of information, including a knowledge base. If you do not have access to NOW, contact your authorized reseller.