Environmental EMS messages

When Environmental EMS messages appear

Environmental EMS messages appear on the LCD display and in Auto-support (ASUP) messages if your appliance encounters extremes in its operational environment.

Environmental EMS messages

The following table describes the environmental EMS messages and their corrective actions.

LCD Display	ASUP message and LED behavior	Event description	Corrective action	SNMP TRAP ID
Power supply degraded	Chassis Power Shutdown: PS# FRU LED: Amber	There is an AC problem with one of the power supplies. The system will shutdown in two minutes.	Check that the power supply is seated properly in its bay and that all power cords are connected. Power-cycle your system and run diagnostics on the identified power supply. If the problem persists, replace the identified power supply	#392: Chassis power supply is degraded
Power supply degraded	Chassis Power Shutdown: 3.3 V is in critical high state current voltage is 3572 mV on XXXX at [time stamp].	The system is above the high voltage threshold. The system shuts down immediately.	Power-cycle the system and run diagnostics on the motherboard. If the problem persists, replace the motherboard.	None
Power supply degraded	Chassis Power Degraded: 3.3V is in warn high state current voltage is 3273 mV on XXXX at [time stamp].	The system is operating above the high-voltage threshold.	Power-cycle the system and run diagnostics on the motherboard. If the problem persists, replace the motherboard.	#403: Chassis power is degraded
Power supply degraded	Chassis power shutdown: 3.3V is in warn low state current voltage is 3273 mV on XXXX at [time stamp].	The system is operating below the low-voltage threshold. The system shuts down immediately.	Power-cycle the system and run diagnostics on the motherboard. If the problem persists, replace the motherboard.	#403: Chassis power is degraded
Power supply degraded	Chassis power shutdown: 3.3V is in warn low state current voltage is 3273 mV on XXXX at [time stamp].	The system is operating below the low-voltage threshold. The system shuts down immediately.	Power-cycle the system and run diagnostics on the motherboard. If the problem persists, replace the motherboard.	None
Temperature exceeds limits	Chassis over temperature shutdown on XXXX at [time stamp].	The system is operating above the high-temperature threshold. The system shuts down immediately.	Make sure that the system has proper ventilation. Power-cycle the system and run diagnostics on the system.	#371: Chassis temperature is too hot
Temperature exceeds limits	Chassis over temperature on XXXX at [time stamp].	The system is operating above the high-temperature threshold.	Make sure that the system has proper ventilation. Power-cycle the system and run diagnostics on the system.	#371: Chassis temperature is too hot
Temperature exceeds limits	Chassis under temperature on XXXX at [time stamp].	The system is operating below the low-temperature threshold	Raise the ambient temperature around the appliance. Power-cycle the system and run diagnostics on the system.	#372: Chassis temperature is too cold
Temperature exceeds limits	Chassis under temperature shutdown on XXXX at [time stamp].	The system is operating below the low-temperature threshold	Check that the system has proper ventilation. You might need to raise the ambient temperature around the appliance. Power cycle the system and run diagnostics on the system.	#372: Chassis temperature is too cold
Temperature exceeds limits	Chassis over temperature shutdown on XXXX at [time stamp].	The system is operating above the high-temperature threshold. The system shuts down immediately.	Make sure that the system has proper ventilation Power cycle the system and run diagnostics on the system.	#371: Chassis temperature is too hot
Temperature exceeds limits	Chassis over temperature on XXXX at [time stamp].	The system is operating above the high-temperature threshold.	Make sure that the system has proper ventilation. Power-cycle the system and run diagnostics on the system.	#371: Chassis temperature is too hot
Fans stopped; replace them	Chassis fan FRU failed: current speed is 4272 RPM, on [times stamp]. FRU LED: Green if problem is PSU; off if problem is fan.	A system fan failed.	Check the LEDs on the fans and the power supply. If both fan LEDs are green, run diagnostics on the power supplies. If the fan LED is off, replace the fan.	#412 Chassis fan is degraded
Fans stopped; replace them	Chassis fan FRU failed: current speed is 4272 RPM, on [times stamp]. FRU LED: Amber	A system fan failed.	Check the LEDs on the fans and the power supply. If both fan LEDs are green, run diagnostics on the power supplies. If the fan LED is off, replace the fan.	#412 Chassis fan is degraded
Fans stopped; replace them	Multiple fan failure on XXXX at [time stamp]. FRU LED: Amber	Both system fans failed. The system shuts down immediately.	Replace both fans. Power-cycle the system and run diagnostics on the system.	#6 Emergency shutdown

Note
Degraded power might be caused by bad power supplies, bad wall power, or bad components on the motherboard. If spare power supplies are available, try replacing them to see whether that alleviates the problem.