Startup error messages

NetApp Release x.x.x: Mon Oct 20 04:06:00: PDT 2003

System ID: 0084170726 ();partner ID: 0084170777 (f5a-filer)

System Serial Number: 999999

slot 0:

System Board

Processors:      1

Processor revision: B2

Processor type: 1250

Memory Size:   1022 MB

slot 0:

FC Host Adapter 0b

14 Disks:  952.0 GB

1 shelf with EFH

slot 0:

FC Host Adapter 0c

slot 0:

SB1250 Gigabit Dual Ethernet Controller

e0a MAC Address: 00:a0:98:00:e9:b3 (auto-unknow

e0a MAC Address: 00:a0:98:00:e9:b4 (auto-unknow

slot 0:

NetApp ATA/IDE Adapter 0a (0x00000000000001f0)

0a.0    245MB

Please enter the new hostname []: hw-166

Do you want to configure virtual network interfaces? [n]: 

Please enter the IP address for Network Interface e0a []: 172.22.6.166 

Please enter the netmask for Network Interface e0a []: 

Should interface e0a take over a partner IP address during failover? [n]: y

Please enter the IP address or interface name to be taken over by e0a []: 172.22.6.167

Please enter media type for e0a {100tx-fd, tp-fd, 100tx, tp, auto (10/100/1000)} 
[auto]: 

Please enter flow control for e0a {none, receive, send, full} [full]: 

Do you want e0a to support jumbo frames? [n]: 

Please enter the IP address for Network Interface e0b []: 

Should interface e0b take over a partner IP address during failover? [n]: 

Would you like to continue setup through the web interface? [n]: 

Please enter the name or IP address of the default gateway []: 

	 The administration host is given root access to the filer's

	 /etc files for system administration.  To allow /etc root access

	 to all NFS clients enter RETURN below.

Please enter the name or IP address of the administration host: 

Please enter timezone [GMT]: 

Where is the filer located? []: orlab

Do you want to run DNS resolver? [n]: y

Please enter DNS domain name []: 

You may enter up to 3 nameservers

Please enter the IP address for first nameserver []: 

Do you want another nameserver? [y]: n

Do you want to run NIS client? [n]: 

[RAMX]

No physical memory was found by the system.

This indicates that the system doesn't see any memory. Try reseating the DIMM. See Replacing the SDRAM DIMM on the CPU module.

[Cerr]

Cache error.

These are cache errors. These errors indicate a bad CPU. If a power-cycle doesn't fix the problem, replace the CPU module. See Replacing the CPU module.

[Cer2]

Cache error.

[EXC!]

Exception.

This indicates that the system took an exception while in firmware. If it is repeatable, this is likely a software bug in the firmware. Contact NetApp Technical Support and provide a log of the error. If you can't get past this error, boot the system using the backup firmware image.

[RUN!]

CFE (common firmware environment) is jumping to executable code.

This is not an error, but rather a progress state indicator used to help troubleshoot the problem.

[HELO]

Very early Init code.

If the system stops on one of these error codes, there is likely a hardware problem. First, try Step 1 below. If this doesn't fix the problem, proceed to the subsequent steps until the problem is fixed.

1. Power off the system, then power it back on.
2. Try booting with the backup firmware image. See Booting your appliance from a backup firmware image.
3. Replace the CPU module. See Replacing the CPU module.

[L1CI]

L1 cache INIT.

[L2CI]

L2 Cache INIT.

[TST1]

Simple POST test: cache of both levels and tags.

[CPU1]

CPU1 INIT.

[cpu1]

CPU1 entering IDLE loop.

[DRAM]

Running on CPU0, on memory segment 0 (that is, program is now running in RAM rather than flash memory).

If the system stops on one of these error codes, the memory is bad or the NVLOG subsystem malfunctioned. To test this, reseat the DIMM and disconnect the battery. See Replacing FAS200 Series Devices.

If that fails to clear the problem, replace the DIMM. See Replacing the SDRAM DIMM on the CPU module.

[Zero]

Zero memory...no NVMEM.

[Keep]

Keep memory...preserve NVMEM.

[ZBSS]

Zero the BSS segment.

[CODE]

Zero and copy the code segment from flash to memory.

[DATA]

Zero and copy the data segment from flash to memory.

[RELO]

Jump to the new code segment.

[L12F]

Flush and enable caches.

[MAIN]

Jump to the main CFE memory.

[KMEM]

Initialize CRDs heap.

[NVCL]

Clear memory that isn't owned by NVMEM or CFE.

[CONS]

Attach console device.

Check the connection between your appliance and the console device. Replace the cable if it is defective.

[CIOK]

Copy right etc.

A message of this type doesn't indicate a specific failure, but a general failure of some system component.

1. Try booting with the backup firmware image. See Booting your appliance from a backup firmware image.
2. Otherwise, replace the CPU module. See Replacing the CPU module.

[AREN]

Physical memory map INIT.

[DEVI]

Misc devices INIT.

[ENVI]

Environmental variable subsystem INIT.

[PCIH]

PCI host bridge INIT.

If the system stops with one of these error codes, there is likely a problem with either the SB1250 chip or the ISP2312 FC-AL chip.

1. Try booting with the backup firmware image. See Booting your appliance from a backup firmware image.
2. Otherwise, replace the CPU module. See Replacing the CPU module.

[PCIB]

PCI try to init P2P bridges.

[PCIS]

PCI device scan.

[CFE ]

This message is written when CFE jumps to the exception handler, for whatever reason. This is caused by either bad hardware or a bad flash memory.

1. Power-cycle the system.
2. Try booting with the backup firmware image. See Booting your appliance from a backup firmware image.
3. Replace the CPU module. See Replacing the CPU module.