Remote management card e-mail notifications

When the card sends e-mail notification

You can configure your remote management card to send e-mail to designated e-mail addresses, in addition to Autosupport at NetApp. When enabled, your remote management card sends e-mail notification to you if your system fails.

Note
You cannot use the remote management card to access your appliance.

The following message is an example of an e-mail notification sent by your remote management card:

Subject: RMC ALERT 00000 03200 Down system

Message: 03200 24-jul-2002 21:59:25 Down system

System Information

  Server Name: RMC ALERT

  Server URL: -

  System Info:

	 SYSTEM_ID='0050383432'

	 SYS_SERIAL_NUM='30163'

	 MB_SERIAL_NUM='30063'

	 MODEL='FAS960'

  Server ID: 00000

  Server IP:

Card Information

  Card Name: RMC

  Card URL: http://172.22.6.40

  Card IP: 172.22.6.40

  Card Serial Number: DE42090466

  Card Version: RMC_NA_1.1

  Contact: postmaster@lab.netapp.com

  Location: hw-165

  Phone Number: -

Remote management card messages

The following table explains the error messages your remote management card sends.

Error message	Action
Down System	Gather information from your LCD and console. Contact NetApp technical support.
Boot error	Gather information from your LCD and console. Check to see whether your CompactFlash card is inserted correctly into the control panel subassembly. Contact NetApp technical support.
POST error	Gather information from your LCD and console. Run diagnostics on your system. Contact NetApp technical support.