Library Table of Contents Index Previous Page (Alt-p) Next Page (Alt-n) Comments

Troubleshooting the storage system with the RLM

About troubleshooting  Top

When you become aware of a problem with the storage system, you can use the RLM to display information about the problem, dump a system core, and reboot the storage system, even if the storage system's firmware is corrupted. Use the following table as a guideline for troubleshooting a storage system.

Note
If you want the RLM to send you AutoSupport messages to keep you informed of the status of both the storage system and the RLM, properly configure the AutoSupport feature.

If this condition occurs...

And you want to...

Enter this command at the RLM CLI prompt...

The storage system is not responding properly

Access the storage system console

system console

You receive an AutoSupport message for an event that is occurring or has occurred, such as the failure of a hardware component or a storage system that has panicked and is down.

Display what has occurred at the storage system console

system log

Display all events, starting with most recent

events all

Display a specific number of recent events

events newest number

Search for specific events in the SEL

events search string

The storage system is hanging

Dump the system core and reboot the storage system

system core

Power-cycle the storage system

system power cycle

The storage system firmware is corrupted

Boot using a backup copy of the storage system firmware

system reset backup

Library Table of Contents Index Previous Page (Alt-p) Next Page (Alt-n) Comments