Troubleshooting the storage system with the RLM
About troubleshooting
When you become aware of a problem with the storage system, you can use the RLM to display information about the problem, dump a system core, and reboot the storage system, even if the storage system's firmware is corrupted. Use the following table as a guideline for troubleshooting a storage system.
Note
If you want the RLM to send you AutoSupport messages to keep you informed of the status of both the storage system and the RLM, properly configure the AutoSupport feature.
If this condition occurs...
|
And you want to...
|
Enter this command at the RLM CLI prompt...
|
|
The storage system is not responding properly
|
Access the storage system console
|
system console
|
|
You receive an AutoSupport message for an event that is occurring or has occurred, such as the failure of a hardware component or a storage system that has panicked and is down.
|
Display what has occurred at the storage system console
|
system log
|
|
Display all events, starting with most recent
|
events all
|
|
Display a specific number of recent events
|
events newest number
|
|
Search for specific events in the SEL
|
events search string
|
|
The storage system is hanging
|
Dump the system core and reboot the storage system
|
system core
|
|
Power-cycle the storage system
|
system power cycle
|
|
The storage system firmware is corrupted
|
Boot using a backup copy of the storage system firmware
|
system reset backup
|
Copyright © 1994-2005, Network Appliance, Inc. All rights
reserved.
Part No. 210-01077_B0
File: 10rlm9.htm
Last updated: 21-Dec-2005 09:03:35