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Error messages

About error message logging  Top

If a hardware, software, or configuration problem exists on your system that is not severe enough to cause a panic, the storage system logs a message to alert you to the problem. That message can be logged to the console, a file, or to a remote system, depending on how you have configured message logging.

For more information, see Configuring message logging.

Note
You should check the /etc/messages file once a day for important messages. You can automate the checking of this file by creating a script on the administration host that periodically searches /etc/messages and then alerts you of important events.

Using the Syslog Translator to get more information about error messages  Top

Error messages need to be relatively brief to avoid clogging the error logging system. Some messages have more information available through the Syslog Translator on the web site.

To get more information about an error message using the Syslog Translator, complete the following steps.

Step

Action

1

Go the web site and select Technical Assistance & Documentation > Syslog Translator.

2

In the Software field, select Data ONTAP.

3

Cut and paste the error message into the Search String field and click Translate.

Result

If more information is available about the message you have received, it is displayed, including the following information:

  • Severity
  • Description
  • Corrective action
  • Related information
  • Data ONTAP versions this message applies to
  • Details about the syslog message
  • Details about the SNMP trap initiated by this message

Accessing the Syslog Translator using FilerView  Top

To access the Syslog Translator though FilerView, complete the following steps.

Step

Action

1

From FilerView, select Filer > Syslog Messages.

Result

The /etc/messages file is displayed.

2

Click on any message displayed as a hot link to access the Syslog Translator for that message.

If a message is not listed as a hot link, no further information is available from the Syslog Translator for that message.

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