About AutoSupport events

Event and log-level descriptions

The storage system sends AutoSupport messages to technical support about your system after any of several events. The AutoSupport message includes a log level that indicates the priority assignment from technical support:

CRITICAL--Priority 1
ERROR--Priority 2
WARNING--Priority 3
NOTICE--Informational, no response expected
INFO--Informational, no response expected
DEBUG--Informational, no response expected

Where to get AutoSupport message descriptions

If you are using AutoSupport locally, you will see the log levels in the subject lines of the AutoSupport e-mail that you receive.

To read descriptions of the AutoSupport messages that you might receive, complete the following steps.

Step	Action
1	Go to the NOW site and find the Message Matrices page.
2	On the Message Matrices page under Select a Release, select your version of Data ONTAP and click View Matrix. Result All AutoSupport message descriptions are listed alphabetically by subject line.

Step

Action

Go to the NOW site and find the Message Matrices page.

On the Message Matrices page under Select a Release, select your version of Data ONTAP and click View Matrix.

Result

All AutoSupport message descriptions are listed alphabetically by subject line.