Contents of AutoSupport messages

Contents of AutoSupport event messages and weekly reports

AutoSupport messages contain various kinds of information, such as dates, version numbers, and serial numbers. The contents shown here are represented as follows:

Items marked with an asterisk (*) are suppressed in the AutoSupport.content Minimal format.
Items marked with two asterisks (**) are partially displayed in the AutoSupport.content Minimal format.
Commands marked with a dagger () are advanced commands. It you want more information about the output of these commands, call technical support.
Commands marked with a double dagger () print as shown if the verbose option is not set for them.
Commands that show both verbose and regular options print as verbose if the verbose option is set for that command.

Each AutoSupport message contains the following types of information.

Date and timestamp of the message
Data ONTAP software version
Serial number of the storage system
Encrypted software licenses*
Host name of the storage system*
SNMP contact name and location (if specified)*
Console encoding type
Output of the following commands (some are applicable only to the licensed protocols, and some are advanced commands):

aggr status

aggr status -v

availtime

cf monitor all

cf rsrctbl

cf timers

cifs domaininfo *

cifs sessions*

cifs sessions -t -c

cifs shares*

cifs shares -t

cifs stat

df

df -A

df -i

df -r

disk show -u

disk shm_stats ata

dns info

ems event status**

ems log status*

environment status all

fcp config

fcp show adapter

fcp show adapter -v

fcp show initiator

fcp show initiator -v

fcp stats

fcp status -v

fcstat device_map

fcstat fcal_stats

fcstat link_stats

fpolicy

httpstat

ic stats error -v

ic stats performance

ifconfig -a*

ifstat -a**

igroup show

iscsi config

iscsi show adapter

iscsi show   initiator

iscsi stats

iscsi status

license

lun config_check -s

lun show

lun show -v

lun stats -a -o

nbtstat -c *

netstat -s

nfsstat -c

nfsstat -d

nis info*

options**

perf report -t

qtree status -i -v

raid_config info showfdr

snap list -n -A

snap reserve

snap reserve -A

snap sched

snapmirror destinations -s

snapmirror status -l

snapvault destinations

snapvault snap sched

snapvault status -c

snapvault status -l

snet status -v

storage show adapter -a

storage show disk -a

storage show fabric

storage show hub -a

storage show initiators -a

storage show port

storage show switch

sysconfig -a**

sysconfig -c

sysconfig -d

sysconfig -D

sysconfig -r

version -b

vfiler status -a

viadmin list -v

vif status*

vlan stat*

vol media_scrub status -v

vol scrub status -v

vol status

vol status -c

vol status -l*

vol status -v

vscan

vscan scanners *

vscan options

wafl catalog stats -lp

wafl swarmstats

Checksum status
Error-Correcting Code (ECC) memory scrubber statistics
The following information if clustering is licensed:**
- System ID of the cluster partner
- Host name of the cluster partner
- Cluster node status, including cluster monitor and cluster interconnect statistics
Contents of the following /etc directory files
- /etc/messages (to last WEEKLY_LOG event)**
- /etc/log/ems files (to last WEEKLY_LOG event) (optional)**
- /etc/serialnum file
- /etc/rc file*
- /etc/nsswitch.cong file*
- /etc/exports file*
- /etc/snapmirror.allow file (if the SnapMirror license is enabled)*
- /etc/snapmirror.conf file (if the SnapMirror license is enabled)*
- /etc/syslog.conf file*
- /etc/hosts file*
Registry information
Usage information*
Service statistics
Boot time statistics*
NVLOG statistics*
WAFL check log
Modified configurations
X-header information
FlashCard information

Using the options command, you can specify the value of autosupport.content as complete or minimal to control the detail level of event messages and weekly reports. Complete AutoSupport messages are required for normal technical support. Minimal AutoSupport messages omit sections and values that might be considered sensitive information and reduce the amount of information sent. Choosing minimal greatly affects the level of support you can receive.

Note
For more information about setting AutoSupport options, see AutoSupport options. You can also find information about AutoSupport features and functions on the NOW site at http://now.netapp.com/autosupport/.