Learning about the login user account

When you need to assign an account

You need to assign the ContentReporter service a login user account with access to network resources if you collect or import log files from, or store collected log files on, a mapped drive.

About the login user account

By default, the ContentReporter service uses the Local System Account, and automatically starts when the system starts up. This Local System Account enables ContentReporter to collect and store log files on the ContentReporter server machine. If you want ContentReporter to collect, process, and store log files on mapped or network drives, you should consider assigning a user account to the ContentReporter service, since the account must have access to mapped drives in one or more domains, and must be always logged into the ContentReporter server machine when ContentReporter is running.

Account requirements

The following table describes the ContentReporter service login user account requirements for various capabilities.

Capability	ContentReporter service login user account requirements
Collect and store log files on mapped drives	Has privileges to access the mapped drives Is always logged into the ContentReporter server machine when ContentReporter is running
Collect and store log files on mapped drives in multiple domains	Has privileges to access the mapped drives Exists (with same user name and password) in each domain from which the mapped drives originate Is always logged into the ContentReporter server machine when ContentReporter is running