Boot error messages

No /etc/rc

The /etc/rc file is corrupted.

1. At the hostname> prompt, enter setup.
2. As the system prompts for system configuration information, use the information you recorded in the appliance configuration information worksheet in the Getting Started Guide.

   For more information about the appliance setup program, see the System Administration Guide.

No /etc/rc, running setup

The system cannot find the /etc/rc file and automatically starts setup.

As the system prompts for system configuration information, use the information you recorded in the appliance configuration information worksheet in the Getting Started Guide.

For more information about the appliance setup program, see the System Administration Guide.

Cannot initialize labels

When the system tries to create a new file system, it cannot initialize the disk labels.

Contact Network Appliance Customer Support.

Cannot read labels

When the appliance tries to initialize a new file system, it has a problem reading the disk labels it wrote to the disks.

This problem can be because the system failed to read the disk size, or the written disk labels were invalid

Contact Network Appliance Customer Support.

Disk label processing failed

The appliance detects that the disk is not in the correct drive bay.

Make sure that the disk is in the correct bay.

Halted: firmware too old

The disk firmware is an old version.

Update the disk firmware by entering the following command:

disk_fw_update

No disks

The system cannot detect any SCSI disks.

Verify that all disks are properly seated in the drive bays.

Drive %s.%d not supported

%s--The disk number;
%d--The disk ID number. The system detects an unsupported disk drive.

1. Remove the drive immediately or the system drops down to the PROM monitor within 30 seconds.
2. Check the System Configuration Guide at http://now.netapp.com to verify support for your disk drive.

Halted: Illegal configuration

Incorrect cluster configuration.

1. Check the console for details.
2. Verify that all cables are correctly connected.

File system may be scrambled

One of the following errors causes the file system to be inconsistent:

• An unclean shutdown when the appliance is in degraded mode and when NVRAM is not working.

Contact Network Appliance Customer Support to learn how to start the system from a system boot diskette and repair the file system.

• The number of disks detected in the disk array is different from the number of disks recorded in the disk labels. The system cannot start when more than one disk is missing.

Make sure that all disks on the system are properly installed.

• The system encounters a read error while reconstructing parity.

Contact Network Appliance Customer Support for help.

• A disk failed at the same time the system crashed.

Contact Network Appliance Customer Support to learn how to repair the file system.

Invalid PCI card slot %d

%d--The expansion slot number. The system detects a adapter that is not supported by Network Appliance.

Replace the unsupported adapter with an adapter that is included in the System Configuration Guide at http://now.netapp.com.

Configuration exceeds max PCI space

The memory space for mapping PCI adapters was exhausted, because either

• There are too many PCI adapters in the system
• An adapter is demanding too many resources

Verify that all expansion adapters in the appliance are supported.

Contact Network Appliance Customer Support for help. Have a list ready of all expansion adapters installed in the appliance.

No network interfaces

The system cannot detect any network interfaces.

1. Turn off the system and verify that all NICs are seated properly in the appropriate expansion slots.
2. Run diagnostics to check the onboard Ethernet port.

If the problem persists, contact Network Appliance Customer Support.

Dirty shutdown in degraded mode

The file system is inconsistent because you did not shut down the system cleanly when it was in degraded mode--C2100 only.

Contact Network Appliance Customer Support for instructions about repairing the file system.

No NVRAM present

The system cannot detect the NVRAM adapter--C2100 only.

Make sure that the NVRAM adapter is securely installed in riser and is plugged in properly.

Replace NVRAM batteries

The NVRAM battery is low. The system shuts down immediately--C2100 only.

Recharge the battery.

NVRAM #n downrev

n--The serial number of the NVRAM adapter. The NVRAM adapter is an early revision that cannot be used with the system--C2100 only.

Check the console for information about which revision of the NVRAM adapter is required. Replace the NVRAM adapter.

NVRAM test failed

An error occurred while the system tested the NVRAM--C2100 only.

Contact Network Appliance Customer Support if this message appears.

Unsupported NVRAM size %dMB

%d--The amount of memory on the NVRAM adapter. The specified size is not supported--C2100 only.

Verify that the system has 64 MB of NVRAM.