Preface

About this guide

This guide describes the field service procedures for replacing, upgrading, and maintaining NetCache^TM appliance hardware units in the C3100/C6100 series.

Use this guide after you familiarize yourself with the system hardware by reading the following guides.

Note
A current version of the following guides is available at the NetApp on the Web (NOW) Web site at http://now.netapp.com.

Reference document...	Provides information about...
NetCache Appliance Administration Guide	How to operate and manage your NetCache appliance.
C3100/C6100 Hardware Guide	Initial system installation.

This guide does not provide information about disk shelves. For disk shelf information, see the hardware guide for the disk shelf that is part of your system.

Audience

This guide is for qualified system administrators and service personnel who are familiar with NetCache appliances. The procedures in this guide describe replacement, upgrade, and maintenance tasks for personnel with the following skills and experience:

Working familiarity with small computer system hardware and operation
Basic understanding of common networking concepts and practices
Working familiarity with accepted tools and procedures for installing and operating sensitive electronic equipment

Terminology

In this guide, the following terminology is used:

Appliance refers to C3100/C6100 series NetCache appliances
Disk shelf refers to any NetApp® Fibre Channel disk shelf
Expansion adapters used in C3100/C6100 series NetCache appliances refers to the following:
- NVRAM adapter
- FC-AL adapter
- Network interface cards (NICs)
  Note
  See the System Configuration Guide at http://now.netapp.com for a current version of the list of expansion adapters that you can use with your NetCache appliance.

Special messages

This guide contains special messages that are described as follows:

Note
A note contains important information that helps you install or operate the system efficiently.

Caution
A caution contains instructions that you must follow to avoid damage to the equipment, a system crash, or loss of data.

WARNING
A warning contains instructions that you must follow to avoid personal injury.