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POST error messages

About POST error messages  Top

POST error messages might appear when the C3100/C6100 checks the hardware on the motherboard by running a series of POSTs from the PROM.

List of POST error messages

The following table describes the error messages that might appear on the LCD if the C3100/C6100 encounters errors during the POSTs.

POST error message

Explanation

Fatal?

Corrective action

*SIO error

The C3100/C6100 SIO or ISA bridge chip failed its timer interrupt test. The system cannot operate properly without this function.

Yes

Replace the motherboard.

*Watchdog failed

The C3100/C6100 watchdog reset hardware, which is used to reset the C3100/C6100 from a system hang condition, is not functioning properly.

No

Replace the motherboard.

*CPU speed err

The CPU's measured clock speed does not match the expected value for the C3100/C6100 model. This indicates problems with system clocks and/or buses.

No

Replace the motherboard.

*Fans stopped

One or more chassis fans have stopped spinning or are spinning too slowly. If two or more chassis fans fail, the system does not boot.

Maybe

Replace the chassis fan subassembly containing the failed fan.

*CPU0 fan stopped

*CPU1 fan stopped

The CPU cooling fan stopped spinning or is spinning too slowly. This can damage the CPU chip.

Yes

  1. Power off the C3100/C6100.
  2. Replace the CPU fan or replace the motherboard.

*Overtemp alert

The internal temperature sensor detected a dangerously high temperature that can damage the system components inside the chassis.

Yes

  1. Power off the C3100/C6100.
  2. Reduce the ambient temperature to 40º C or lower.
  3. Make sure that you have proper air circulation through the C3100/C6100.

    If the temperature inside the C3100/C6100 is not excessively hot, the sensor itself might have failed.

  4. Replace the motherboard.

*PS #1 failed

*PS #2 failed

If the C3100/C6100 has a second power supply, one of the power supplies failed and the C3100/C6100 is running on the second power supply.

No

Replace the failed power supply.

*No power info

The system is clearly running but no information about the power supply is being reported. Something is wrong with the power supply or the status reporting circuitry.

No

Replace the power supply or the motherboard.

*2V power bad

*3V power bad

*5V power bad

*+12V power bad

*-12V power bad

One (or more) of the power voltages is bad. This could be due to a malfunctioning power supply or power-regulation device.

Yes

Replace the power supply or the motherboard.

*Clock bogus; date reset

The system real-time clock contains an invalid date value. The system does not boot, but the date is reset to January 1, 1970, to enable a subsequent boot.

Yes

Reboot the C3100/C6100 and reset the date immediately to avoid file system problems.

*Clock error

The system real-time clock is not operating (counting) correctly.

Yes

Replace the motherboard.

*Clock is dead

*Clock battery is dead

The system real-time clock failed and its battery expired.

Yes

Replace the failed RTC battery or replace the motherboard.

*Env-A stat err

*Env-B stat err

*Env-C stat err

*Env-D stat err

One of four environmental status monitors on the C3100/C6100 cannot properly monitor its environmental health.

Yes

Replace the motherboard.

*Env-A rupt err

*Env-B rupt err

*Env-C rupt err

*Env-D rupt err

One of four environmental status monitors on the C3100/C6100 cannot interrupt the processor, which prevents the C3100/C6100 from properly monitoring its environmental health.

Yes

Replace the motherboard.

*FP button stuck

The front panel Reset button is stuck.

Yes

  1. Make sure that the button is not stuck.
  2. Replace the LED/LCD subassembly.
  3. Replace the motherboard.

*FLPY init fail

*FLPY regerror

*FLPY seek err

* FLPY track err

*FLPY head err

*FLPY format err

*FLPY read err

*FLPY setup err

These messages indicate that the diskette drive subassembly failed.

No

Replace the diskette drive subassembly or replace the motherboard.

*LCD won't open

*LCD cmd stall

*LCD cursor err

*LCD data error

The system LCD device is not operating correctly. All subsequent POST messages are displayed on the console.

No

Replace the LED/LCD subassembly or replace the motherboard.

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