POST error messages might appear when the C3100/C6100 checks the hardware on the motherboard by running a series of POSTs from the PROM.
The following table describes the error messages that might appear on the LCD if the C3100/C6100 encounters errors during the POSTs.
POST error message
|
Explanation
|
Fatal?
|
Corrective action
|
*SIO error
|
The C3100/C6100 SIO or ISA bridge chip failed its timer interrupt test. The system cannot operate properly without this function.
|
Yes
|
Replace the motherboard.
|
*Watchdog failed
|
The C3100/C6100 watchdog reset hardware, which is used to reset the C3100/C6100 from a system hang condition, is not functioning properly.
|
No
|
Replace the motherboard.
|
*CPU speed err
|
The CPU's measured clock speed does not match the expected value for the C3100/C6100 model. This indicates problems with system clocks and/or buses.
|
No
|
Replace the motherboard.
|
*Fans stopped
|
One or more chassis fans have stopped spinning or are spinning too slowly. If two or more chassis fans fail, the system does not boot.
|
Maybe
|
Replace the chassis fan subassembly containing the failed fan.
|
*CPU0 fan stopped
*CPU1 fan stopped
|
The CPU cooling fan stopped spinning or is spinning too slowly. This can damage the CPU chip.
|
Yes
|
- Power off the
C3100/C6100.
- Replace the CPU fan or
replace the motherboard.
|
*Overtemp alert
|
The internal temperature sensor detected a dangerously high temperature that can damage the system components inside the chassis.
|
Yes
|
- Power off the
C3100/C6100.
- Reduce the ambient
temperature to 40º C or
lower.
- Make sure that you have
proper air circulation
through the C3100/C6100.
If the temperature inside the C3100/C6100 is not excessively hot, the sensor itself might have failed.
- Replace the motherboard.
|
*PS #1 failed
*PS #2 failed
|
If the C3100/C6100 has a second power supply, one of the power supplies failed and the C3100/C6100 is running on the second power supply.
|
No
|
Replace the failed power supply.
|
*No power info
|
The system is clearly running but no information about the power supply is being reported. Something is wrong with the power supply or the status reporting circuitry.
|
No
|
Replace the power supply or the motherboard.
|
*2V power bad
*3V power bad
*5V power bad
*+12V power bad
*-12V power bad
|
One (or more) of the power voltages is bad. This could be due to a malfunctioning power supply or power-regulation device.
|
Yes
|
Replace the power supply or the motherboard.
|
*Clock bogus; date reset
|
The system real-time clock contains an invalid date value. The system does not boot, but the date is reset to January 1, 1970, to enable a subsequent boot.
|
Yes
|
Reboot the C3100/C6100 and reset the date immediately to avoid file system problems.
|
*Clock error
|
The system real-time clock is not operating (counting) correctly.
|
Yes
|
Replace the motherboard.
|
*Clock is dead
*Clock battery is dead
|
The system real-time clock failed and its battery expired.
|
Yes
|
Replace the failed RTC battery or replace the motherboard.
|
*Env-A stat err
*Env-B stat err
*Env-C stat err
*Env-D stat err
|
One of four environmental status monitors on the C3100/C6100 cannot properly monitor its environmental health.
|
Yes
|
Replace the motherboard.
|
*Env-A rupt err
*Env-B rupt err
*Env-C rupt err
*Env-D rupt err
|
One of four environmental status monitors on the C3100/C6100 cannot interrupt the processor, which prevents the C3100/C6100 from properly monitoring its environmental health.
|
Yes
|
Replace the motherboard.
|
*FP button stuck
|
The front panel Reset button is stuck.
|
Yes
|
- Make sure that the button
is not stuck.
- Replace the LED/LCD
subassembly.
- Replace the motherboard.
|
*FLPY init fail
*FLPY regerror
*FLPY seek err
* FLPY track err
*FLPY head err
*FLPY format err
*FLPY read err
*FLPY setup err
|
These messages indicate that the diskette drive subassembly failed.
|
No
|
Replace the diskette drive subassembly or replace the motherboard.
|
*LCD won't open
*LCD cmd stall
*LCD cursor err
*LCD data error
|
The system LCD device is not operating correctly. All subsequent POST messages are displayed on the console.
|
No
|
Replace the LED/LCD subassembly or replace the motherboard.
|