Other error messages might appear when the system is operating, when it has halted, or when it is restarting because of system problems.
The following table describes all other error messages that might appear on the LCD during C3100/C6100 operation.
Error message
|
Explanation
|
Fatal?
|
Corrective action
|
|---|
Disk n is broken
|
n--The RAID group disk number. The solution depends on whether you have a hot spare in the system.
|
No
|
See the NetCache Appliance Administration Guide for information about how to locate a disk based on the RAID group disk number and how to replace a faulty disk.
|
Fans stopped; replace them
|
One of the fan subassemblies of the C3100/C6100 failed.
|
No
|
Replace the failed fan subassembly as soon as possible.
|
Backplane Fans non-functional
|
The fan subassembly of the C3100/C6100 failed.
|
Yes
|
Replace all fan subassemblies immediately.
|
Power supply degraded
|
One of the power supply units is turned off, has been removed from the C3100/C6100, or has failed.
|
No
|
Verify that both power supplies are installed and turned on. If you still get this error, replace the power supplies one at a time to determine the failed power supply.
|
CPU fan has failed
|
The CPU fan failed. The system automatically shuts down.
|
Yes
|
Replace the CPU fan before you restart the system.
|
Dumping core
|
The system is dumping core after a system crash.
|
Yes
|
If you enabled the autosupport feature, your NetCache appliance automatically reports the problem to Network Appliance Technical Support. If you did not enable the autosupport feature, write down the system crash message that appears on the system console and report the problem to Network Appliance Technical Support.
|
Disk hung during swap
|
A disk error occurred as you were hot swapping a disk.
|
Yes
|
- Disconnect the disk shelf
from the power supply.
- Wait 15 seconds to allow
all disks to spin down.
- Reconnect the power
source to the disk shelf.
- Restart the system by
entering the following
command:
boot
|
Error dumping core
|
The system cannot dump core during a system crash and restarts without dumping core.
|
Yes
|
Report the problem to Network Appliance Technical Support.
|
Panicking
|
The system is crashing. If the system does not hang while crashing, the message Dumping core appears.
|
Yes
|
Report the problem to Network Appliance Technical Support.
|
System too hot
|
The temperature sensor indicates that the system temperature is too high.
|
Yes
|
Verify that the ventilation holes on the top cover of the system are not blocked. If the ventilation holes are not blocked and the problem persists, contact Network Appliance Technical Support for help.
|
