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Index

A  Top

access controls, hierarchies and
access to the appliance
access control lists
adding administrative accounts
administering
ACLs
actions
described
expressions
operators
syntax
variables
adding disks
admin account, default
Append Domain option
DNS, appending the domain name
Appliance Manager
cannot access
ifconfig command
possible reasons for
loss of connectivity to
Appliance Manager, accessing
arp command
authentication
HTTP transparent proxying
in hierarchies
protocol tunneling feature and
authentication, defined
automatic configuration file
strategy for multiple cache management
Automatic Configuration page
supporting multiple cache management
Automatic Configuration Update Interval option
automatic proxy configuration file, troubleshooting
automatic rebooting of appliance
Autosupport
configuration planning
defined
events that trigger
protection of private data
reasons for using
types of messages generated

B  Top

backup files, configuration
reverting to
balancing traffic
server to appliance
TCP traffic
bandwidth allocation
description of
displaying rules
rules
AND logic of filtering options
precedence and order of listing
viewing
binding traffic to outbound interfaces
boot diskette
creating
using for rebooting
booting
from system boot diskette
into maintenance mode
broadcast address, setting using ifconfig

C  Top

caching DNS data
CNAME record
lookups
how long cached
what is cached
what is proxied
cloning a NetCache configuration
CMS log
log formats available
name of
type of data logged
CNAME record, cached on appliance
cold swap drives
collisions, when to be concerned
command line, using
commands
arp
config
config -rl
for networking problems
halt
ifconfig
bringing up network interface
netstat
routed status
community (SNMP), defined
compact flash PC-card
config command, using
configuration backup files, damaged
configuration cloning
cloning from one appliance to another
strategy for multiple cache management
configuration errors, URL requests not serviced
configuration files
default.cfg
default.cfg and local.cfg
global
local.cfg
CONNECT requests, defined
console
accessing
cannot enter commands through
obtaining system status
password
changing
for console and Telnet
session
ContentDirector log
log formats available
name of
type of data logged
core files
description of
naming
number saved
sending to Network Appliance
cp command
crash of appliance
information provided about
troubleshooting
creating a boot diskette
custom log formats
how you can use them
types available, by log type
customizable error messages
error codes in
error tag syntax
planning for
tags you can add
customizing logs
Extended Log File Format and
log formats for
ordering log headers

D  Top

data disk
definition of
data rebuild, on the hot spare
database, local user
DataFabric Manager
appliance as agent
log for
defined
DDNS servers, IP address assignment with
default route in routing table
degraded mode
DHCP
how IP addresses are assigned
release of IP addresses
DHCP server and appliance interaction
at appliance startup
data the appliance obtains from the server
dynamic assignment of IP addresses
IP address expiration in the DNS cache
Disabled Outgoing Interfaces option
purpose
restrictions for using
versus Load Balancing Interfaces option
when to use
disk failures
automatic recovery from
automatic shutdown
degraded mode
effects of
hot spare exists
messages about
multiple disks
parity disks
removing a disk
single disk
two disks
using a hot spare disk
when to replace a disk
disks
adding
internal disk tray
multiple disks or a new disk shelf
reasons for adding
when to add
addressing, use of
cold swapping
degraded mode
hot spare
hot swapping, description of
internal disk trays
managing
parity disks
problems
recovering from
reinitializing
removing
internal disk trays
multiple disks
reasons for removing
when to remove
replacing
SCSI ID number
sizes
statistics, understanding
types in RAID
types on appliance
usable space
DNS
appliance support for
internal resolvers, evaluating support needed
port for
querying nameservers, problems
DNS configuration, checking
DNS features on the appliance
appliance as a nameserver
basic configuration for
DNS cache
forcing expiration of IP addresses in
how records are cached
DNS iterative resolution
described
how queries are resolved
options for
when query rules are required
when to enable
with GRM
DNS proxy caching
nontransparent, requirements
setting up
troubleshooting
DNS search paths
identifying
use of
domain tree search
problems with
Domain Tree Search option
example set to Off
example set to On
full-service resolver
name resolution
Split DNS feature, described
DNS log
name of
type of data logged
DNS lookups
avoiding extra
caching on appliance
for remote servers
what the appliance caches
DNS nameservers
appliance as
bypassing remote
failover of
requirement to bypass
domain name
appliance
not fully qualified
double disk failures
dynamic forwarding
defined
examples

E  Top

error codes in customizable error messages
error messages
customizable, planning for
displayed by netstat
hiding with transparent proxying
stealth mode
supressing appliance messages
transparent proxying
EtherChannel, in multi-mode VIFs
Ethernet
interface names and numbers
setting the media type
supported interfaces for
event alert (Autosupport)
described
events that trigger
event messages (Autosupport)
content of
described
events that trigger
Extended Log File Format

F  Top

failover
DNS nameservers
hierarchies for
with an L4 switch
with an L7 switch
failure, disks
mutiple disks
parity disks
single disk
when to replace
FDDI
interface names and numbers
setting the MTU
supported interfaces for
Feeder server definition
file system
inconsistent
installing a new one
firewalls
appliance inside nontransparent
appliance inside transparent
appliance outside of
hierarchies and
forward proxy, request distribution with
switch
FTP transfer access log
log formats available
name of
type of data logged
FTP, port number for

G  Top

Gigabit Ethernet, supported interfaces for
global configuration file
appending local settings
backing up and restoring
using the Appliance Manager
using the CLI
configuring NetCache to use
contents of
generating or creating
propagation
pushing to target NetCache appliances
specifying refresh times through the Appliance Manager
GRM server access log
log formats available
name of
type of data logged
GRM server details log
log formats available
name of
type of data logged
GRM, DNS iterative resolver with
grouping administrators
groups

H  Top

halt command
use with VRAM battery failures
using to avoid inconsistent NVRAM
hierarchies
access control with
authentication for
child
clusters
common configurations
custom rules
defined
disabling default forwarding
failover
firewalls as members
ICP for
information to gather
load balancing requests
member roles
methods for distributing requests
neighbors
planning for
purpose of
troubleshooting
with single firewall
host name, appliance
hot spare disk
adding
and disk failures
checking for
definition of
See also disks
hot swapping a disk
HTTP port numbers with transparency
HTTP Proxy Ports option
setting for transparent proxying
HTTP 1.1 error codes
customizing messages
HTTP 1.1 error codes, customizing messages
HTTP-based traffic versus protocol tunneling
HTTPS, tunneling traffic

I  Top

ICAP log
formats available
name of
type of data logged
ICMP redirect messages
appliance learning routes through
defined
ICP
defined
drawbacks
used with neighbors
IERRS (input errors) displayed by netstat
ifconfig command
bringing up network interface
checking interface configuration
syntax
use in troubleshooting
internal disk tray
adding and removing disks
supported platforms
Internet Cache Protocol. See ICP
IP addresses
using ifconfig
with DHCP servers
IP forwarding
data needed to configure
defined
examples
IP spoofing
benefits
data needed to configure
defined
examples
restrictions
symmetric routing and
IP-GRE encapsulation
IRDP, described
iterative queries with full-service resolver

L  Top

Listen Addresses option
compared with access controls
determining whether to use
examples
purpose
versus ACLs
load balancing
in hierarchies
over appliance network interfaces
Load Balancing Interfaces option
balancing server to appliance traffic
purpose
restrictions
topology example
versus Disabled Outgoing Interfaces option
local.cfg
configuration settings precedence
description of
the overwriting property of local.cfg settings
log files
about custom headers
configuration planning for
custom log formats
default settings for
disabling
enabling
Extended Log File Format and
file names for
formats for
FTP transfer access log
management techniques
log pushing
log pushing requirements
log rotation
parameters for
switching between
maximum file size, controlling
Messages log, description of
NNTP access log, description of
NNTP trace log, looking for traffic loops in
predefined formats
pushing to an FTP or Web server
schedules, controlling
Streaming access log, description of
Streaming details log, description of
types available
use with troubleshooting
Web access log, description of
log headers
Extended Log File Format
log formats
where to find details about
log pushing
described
file renaming during
reasons for using
requirements
server requirements for
unsuccessful push
log rotation
changing to log pushing
described
number of logs kept
when logs rotate
logging
logging into the appliance
logging out from the appliance
long-haul networks, TCP large windows with
L4 or L7 switch
deployment requirements
failover with
location in relation to clients
location in relation to NetCache
location recommendations
requirements for transparent proxying
setting up transparent proxying with
troubleshooting transparent proxying
L7 switch, request distribution by URL

M  Top

MAC address rewriting
media type
description of
for an Ethernet interface
messages
error
customizing
panic
supressing appliance messages
generated by Autosupport
Messages log
description of
disk failure reported
name of
pushing to FTP or Web server
when it is rotated
MIB
NetCache custom
described
groups and objects in
what is included
where to obtain
MTU, setting
multi-mode virtual interface, described
multiple cache management
backing up and restoring global configuration file
cloning NetCache configurations
configuration files
configuring NetCache to use a global configuration file
global configuration
global configuration file
contents
global configuration files
scenario applying uniform set of ACL rules to caches
scheduling NetCache to use global configuration files
use of pushed global configuration files
use of the Appliance Manager

N  Top

name resolution on appliance, DNS
naming
core files
log files
network interfaces
NetCache appliance
cannot boot
console
login
logout
password forgotten
down
not accessible
not servicing URL requests
RAID level support
rebooting, automatic
requesting URLs through
software, where to obtain
troubleshooting
configuration to check
determining if the software is running
not servicing URL requests
NetCache takeover
description of
obtaining status
pairs
planning for
netmasks, configuring using ifconfig
netstat command
excessive errors on interfaces
IERRS (input errors)
Network Appliance Technical Support
contacting
network connection not attached
network interfaces
accepting client requests through
default
limiting
balancing server-to-NetCache traffic over
binding outbound traffic to
bringing down
bringing up
configuring
down, reconfiguring
errors on
if all interfaces are down
planning for configuration
reconfiguring with ifconfig command
showing current configuration
of all network interfaces
of one network interface
supported interfaces
troubleshooting
using ifconfig to configure
virtual
described
multi-mode
prerequisites
types
network mask
configuring using ifconfig
networks
connections, checking
problems with
statistics
news server components
NNTP access log
log formats available
name of
NNTP port, default
NNTP trace log, looking for traffic loops in
noncacheable objects, L7 switch with
nontransparent firewalls, appliance inside
NVRAM
failures in
inconsistent NVRAM contents
problems, troubleshooting
replacing batteries

P  Top

packet trace files, how created
panic message
parity disks
description of
passwd command
changing console password
password, console
forgotten password
resetting
physical interfaces
naming conventions for
supported
policy-based routers, directing traffic to the appliance
ports
DNS port number
FTP port number
HTTP port number
MMS port number
NNTP port number
RTCP port number
RTSP port number
protocol tunneling feature
advantages
configuration overview
nontransparent deployment
transparent deployment
how it works
restrictions
traffic used for
when not applicable
proxy-cache server, definition of
proxy.pac file, troubleshooting
pushed configuration, for multiple cache management
pushing core files
pushing logs
described

Q  Top

queries, DNS
QuickTime
RTCP port required

R  Top

RADIUS server, definition of
RAID
disk status, displaying
disks
file system, description of
level used by NetCache appliance
Reader server description
rebooting NetCache appliance
automatic e-mail to NetApp
from diskette
instructions
reinitializing disks
removing a disk
request distribution
hierarchies
switches
hashing function
methods available
on URL
request forwarding
hierarchies for
process
restrictions
request resolution, appliance as a DNS proxy cache
requesting URLs
from Web servers
through an appliance
resetting passwords
resolvers
appliance as full service resolver
appliance supporting internal DNS resolution
reverse proxy, request distribution with
Route Discovery, described
routed status command
routing
default route in routing table
how the appliance routes packets
ICMP redirect messages
Internet Router Discovery Protocol
routing tables on the appliance
RTSP Ports option
setting for transparent proxying
rules, types of

S  Top

SCSI ID, identifying disks
secure traffic, tunneling of
security, appliance console password
server-to-appliance traffic, balancing over interfaces
shutdown
unexpected
single-mode virtual interface, described
SNEWS, tunneling traffic
SNMP
agent and groups supported
appliance implementation, description of
implementation, description of
MIB specifications implemented
NetCache custom MIB
traps
defined
obtaining an OID
types of
user-defined, planning for
Split DNS
described
options for
restrictions for
SSL, tunneling traffic
status, determining for system
stealth mode
description of
with transparent proxying
streaming accelerator
described
Streaming access log
description of
log formats available
name of
Streaming details log
description of
log formats available
name of
streaming media
load balancing over appliance interfaces
port settings for
troubleshooting
support (technical), how to contact
syslog daemon
syslog messages
defined
sending to remote server
sysstat command
obtaining system status
use in troubleshooting
system boot diskette
creating
maintenance mode
where images are available
system crash
information provided about
troubleshooting
system panic (crash)
system password
system status at console

T  Top

advantage
determining hosts or subnets to use with
determining window size
common connection type
when to use
Technical Support, Network Appliance, contacting
telnet command
accessing the appliance console with
accessing the NetCache console with
accessing Web servers with
connection password
logging out from the appliance
traceroute tool
traffic loops, avoiding with transparent proxying
transparent firewalls, appliance inside
transparent proxying
authentication with
avoiding traffic loops
bypassing
client-side and server-side traffic
dynamic forwarding
error messages, hiding
failover
L4 or L7 switch
failover with L4 or L7 switch
hiding error messages with
information to gather
IP forwarding
data needed to configure
examples
restrictions
IP spoofing
benefits
data needed to configure
examples
restrictions
load balancing
over appliance network interfaces
L4 switch with
L7 switch with
modifying
optional features
planning summary
port settings for
streaming media
protocols supported
request forwarding for
stealth mode, purpose
streaming media port settings
URL forwarding
URL forwarding restrictions
WCCP and
trap hosts, defined
traps
description of
obtaining an OID
SNMP
types of
user-defined
described
planning for
troubleshooting
appliance not accessible
automatic proxy configuration file
booting, from system boot diskette
cannot access a specific URL
cannot access Appliance Manager
cannot boot appliance
checking connections
configuration to check
core files, use with
data in log files
determining if appliance is the problem
disk problems
automatic shutdown
failures
DNS configuration
down appliance
rebooting
inconsistent file system
interfaces, showing current configuration
of all network interfaces
of one network interface
network connection not attached
network interfaces
network problems
NVRAM problems
obtaining help
packet trace files
password, forgotten console password
removing a disk
requesting URLs
from Web servers
through a NetCache appliance
reverting to configuration backup file
software problems
sysstat command
system crash (appliance)
system panic message
transparent proxying
DNS caching
streaming media
using WCCP statistics
WCCP router with
WCCP settings in NetCache
URL requests not serviced
using Autosupport for problem alerts
using the config command
trunking
advantages of
description of
multi-mode
tunneling
protocol, traffic used for
secure traffic

U  Top

URL forwarding
data needed to configure
examples
URLs
cannot access specific URL
requesting from Web servers
requesting through an appliance
requests not serviced

V  Top

virtual interfaces
advantages
described
multi-mode
single-mode
supported interfaces
trunking described
types

W  Top

WCCP
cache weighting
client-side and server-side traffic
definition of
IOS images running with
IP spoofing for
load balancing
multicast requirements
password
quick fill templates for
service groups
configuring for multiple protocols
configuring for streaming media
definition of
guidelines
limitations
password
planning
port restrictions
restricting access to
restrictions for traffic type
streaming media and
software requirements
traffic distribution
accelerator case
forward proxy case
hashing
methods
traffic redirection
methods
requirements for request forwarding
transmission methods
multicast
multicast requirements
unicast
transparent proxying
requirements
troubleshooting
version NetCache supports
WCCP routers
appliance interface load balancing with
connection to the appliance
location in relation to clients
redirection method
WCCP statistics, viewing
Web access log
description of
log formats available
name of
pushing to FTP or Web server
Web server acceleration log
log formats available
name of
type of data logged
Web server, requesting URLs from
weekly reports (Autosupport)
content of
described
windows, large TCP

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Library Table of Contents Previous Comments