Chapter 16

Troubleshooting

About this chapter  

This chapter discusses the most common problems with the NetCache appliance, how to troubleshoot those problems, and how to get technical assistance from your service provider or Network Appliance Technical Support if you cannot troubleshoot or resolve those problems.

Topics in this chapter  

This chapter contains the following topics:

• Section A, Determining the source of the problem
• Section B, Common NetCache troubleshooting solutions
• Section C, Diagnosing and recovering from network problems
• Section D, Diagnosing and recovering from disk problems
• Section E, Diagnosing Web caching and HTTP problems
• Section F, Resolving general system problems
• Section G, Contacting Network Appliance Technical Support

Related information  

Hardware problems are described in the hardware guides. See the hardware guide for your NetCache appliance model for information about system LEDs, LCD error messages, and system start-up messages.

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Part No. 210-00317
File: trouble.htm
Last updated: 11/12/02 16:57:21