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Rebooting a down NetCache appliance

Normal NetCache appliance behavior  Top

The NetCache appliance normally restarts itself after an unexpected shutdown. However, configuration errors or a disk failure can result in the NetCache appliance not rebooting automatically.

How to reboot a down NetCache appliance  Top

To reboot the NetCache appliance if it does not automatically restart itself, complete the following steps.

Step

Action

1

Write down the messages displayed on the console and the message on the LCD.

2

Do one of the following, depending on your console display.

3

If the console is...

Do this...

 

Showing the ok or mon> prompt

Enter b.

 

Unresponsive

Reset the NetCache appliance by turning it off, leaving it off for 30 seconds, and turning it back on.

4

If the NetCache appliance does not boot, insert the system boot diskette in the disk drive.

5

If the console is...

Do this...

 

Showing the ok prompt

Enter boot.

 

Unresponsive

Reset the NetCache appliance by turning it off, leaving it off for 30 seconds, and turning it back on.

 

Result

After the NetCache appliance boots, the console displays the following menu:

1) Normal Boot
2) Boot without starting system devices
3) Change Password
4) Initialize all disks
5) Maintenance mode boot 
Selection (1-5)?
6

Type 1 and press Enter.

7

If you cannot boot the NetCache appliance from the system boot diskette, call Network Appliance Technical Support. See Section G, Contacting Network Appliance Technical Support.

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