If you experience an issue with ApplianceWatch PRO, you can use tips to help find the source of the problem.
- PRO Tips do not appear
- Ensure that you have done the following:
- Imported the Data ONTAP ApplianceWatch PRO management pack
- Installed the ApplianceWatch PRO Agent and the System Center Operations Manager Agent files on every Microsoft Hyper-V host you want to monitor
- Enabled the Data ONTAP PRO Discovery Rule for the Microsoft System Center Operations Manager management server and set the credentials for that server
- Ensured that Alerts appear in the Hyper-V VMs on Storage folder. If Alerts appear, ensure that System Center Virtual Machine Manager is configured to receive PRO Tips from the System Center Operations Manager management server that runs ApplianceWatch PRO.
- Data ONTAP PRO: Hyper-V Host objects are not present
- Ensure that you have done the following:
- Imported the Data ONTAP ApplianceWatch PRO management pack
- Installed the ApplianceWatch PRO Agent and the System Center Operations Manager Agent files on every Microsoft Hyper-V host you want to monitor
- Data ONTAP PRO: Hyper-V Virtual Machine or Data ONTAP PRO: Hyper-V Virtual Machine Storage objects are not present
- Ensure that your virtual machine VHD files reside on NetApp LUNs
- Ensured that your virtual machines are on and appear in Microsoft System Center Virtual Machine Manager
- PRO Tip implementation fails
- Ensure that you have the necessary credentials.
- PRO Tips do not generate
- If you use Microsoft SQL Server 2008, ensure that you have installed the Microsoft SQL Server 2005 backward compatibility components, available in the Microsoft SQL Server 2008 Feature Pack. If you use Microsoft SQL Server 2005, installing the backward compatibility components is not necessary. For more information, see the Microsoft Web site.
