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System Manager : Understanding System Manager : Support for troubleshooting issues in System Manager
Support for troubleshooting issues in System Manager
If you encounter any issues when using the System Manager application, you can create a support bundle that includes your system configuration data and log files. You can send this bundle to technical support to help troubleshoot the issues.
The bundle contains the following data:
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System configuration details such as the version of application, the name of the operating system hosting the application, and the browser used to launch the application.
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The application configuration information, including the name, IP address, status, type, model, and ID of the storage systems that is being currently managed by the user who is logged in now and is using System Manager.
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Log files created by System Manager application – These files records the error that occur in the application during the course of managing the storage systems.
Note: Sensitive information such as storage system credentials is not collected as part of the bundle.
Parent Topic: Understanding System Manager

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