NetApp
System Manager : Understanding System Manager : Creating a support bundle

Creating a support bundle
You can create a support bundle from System Manager and send it to technical support to analyze and resolve issues with System Manager.
About this task 
If you are creating the support bundle from storage systems running clustered Data ONTAP or from the home page, the support bundle contains the log file SystemManager_3.0.log. If you are creating the support bundle from storage systems running Data ONTAP operating in 7-Mode, the support bundle contains the log file SystemManager_2.2.log.
Steps 
1.
In the System Manager application window, click Help > Support Bundle.
2.
Click Click here to generate the file to create the support bundle.
Result 
The SystemManagerSupportBundle.zip file is generated and downloaded to the specified location.
After you finish 
After you generate the support bundle, you must upload the support bundle to the NetApp Support Site to send this bundle to technical support to help troubleshoot the issues.
Parent Topic: Understanding System Manager


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