To perform functions related to SnapDrive for Windows on either the host or a storage sytem, SnapDrive needs to be able to use a service account that has specific types of access established.
The SnapDrive service account must meet the following requirements.
The service account must be created using US-ASCII characters only, even when you use non-ASCII operating systems.
You must be able to log in to the host using the service account.
Note: If at any time you change the password for this account (for example, from the Windows login panel), remember that you must make the same change to the password the SnapDrive service uses to log in. You can configure the SnapDrive service using the Services and Applications option in MMC.
The service account must have administrative rights on the host.
During SnapDrive installation, you are prompted to configure the default transport protocol as RPC, HTTP, or HTTPS.
If you are using RPC authentication, the service account must have administrator privileges on both the storage system and the host and must belong to the BUILTIN\Administrators group on the storage system.
If you are using RPC, the service account must be a domain account, or you can configure pass-through authentication.
If you are using RPC, the host and storage system must belong to the same domain as the service account or to domains that have direct or indirect trust relationships with the domain to which the service account belongs, or you can configure pass-through authentication.