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Managing the event notification options

You can use either the Configuration Wizard or the Auto Notification Settings dialog box to enable and configure the SnapManager event notification services. See the following topics for more information:

About the SnapManager event notification options  Top

The following event notification options can be configured from either the Configuration Wizard or from the Auto Notification Settings dialog box.

SnapManager e-mail notification

SnapManager can notify you through e-mail (using SMTP) about the success or failure of the following types of events:

This option is disabled by default.

SnapManager syslog event logging

SnapManager events can be posted to the storage system syslog. This option is enabled by default.

AutoSupport notification

If AutoSupport is enabled on both the storage system and SnapManager, technical support receives automatic e-mail notification about any SnapManager events or storage system problems that might occur. This option is enabled by default.

The AutoSupport daemon monitors the storage system's operations and sends automatic messages to technical support to alert them to potential storage system problems. If necessary, technical support contacts you at the e-mail address that you specified to help resolve a potential system problem. The AutoSupport daemon is enabled by default on the storage system. For additional information, see the System Administration Guide for your version of Data ONTAP.

Limit AutoSupport notification to failure events

If AutoSupport is enabled on the storage system, you can limit the SnapManager events that are posted to the storage system syslog and AutoSupport (if enabled for SnapManager) to failure events only. The option to limit AutoSupport notification to failure events is enabled by default.

Using the Auto Notification Settings dialog box  Top

To configure automatic event notification settings for SnapManager, complete the following steps.

Step

Action

1

From the SnapManager menu bar, select Options > Notification Settings.

Result

The Auto Notification Settings dialog box appears.

Note
The Configuration Wizard presents the same options in the Configure Automatic Event Notification screen.

Configure E-mail Notification

2

Optional. To enable e-mail notification, select the Send Email Notification option.

By default, the automatic e-mail notification feature is disabled.

Note
SnapManager relies on and requires an external mail host at your site to send mail. The mail host is a host that runs a mail server that listens on the SMTP port (25).

3

In the four text boxes in the top half of the tab, enter the following information.

SMTP Server

The host name or the IP address of the SMTP e-mail server or gateway to be used.

From

The e-mail address of the sender of the notification. By default, the name SMEAutoSender is used. To specify a sender other than the default, use one of the following formats:

    • SenderAlias<SenderName@SenderDomain.com>
    • SenderAlias
    • SenderName@SenderDomain.com

To

The e-mail address of the recipient to whom the notification is to be sent. For more than one recipient, use a semicolon (;) to separate the addresses.

Subject

The text to be appended to the following standard subject line, which is included in all notification messages:

Backup status at mm_dd_yyyy-hh.mm.ss from MachineName

By default, SnapManager for Exchange is used for the appended subject string.

4

Click Advanced.

Result

The Advanced Event Notification Settings dialog box appears.

Configure Advanced E-mail Notification Settings

5

In the Operation Type panel, select all of the SnapManager operation types for which you want e-mail notifications sent:

  • Backup & Verification
  • Restore
  • Configuration
6

In the E-mail Message Content panel, select one of the following types of body messages to include in the body of the e-mail:

  • Send operation results summary

    Note
    If you choose to send the operational results in summary format rather than in verbose format, you can also select the Include SnapManager Operation Report as an Attachment option.

  • Send verbose operation results
7

Click Apply to commit your settings.

8

Click Advanced to open the Advanced E-mail Notifications Settings dialog box. To configure the SMTP mail notification settings, select either or both of the following two options:

  • Only send notification when operation fails

    Specifies that you want e-mail notification sent only when a backup process or a verification process fails (off by default).

  • Include SnapManager operation report as attachment

    Specifies that you want the status report to be attached to the e-mail notification (off by default).

9

Click OK to apply your settings and close the Advanced Email Notification Settings dialog box.

10

Click Send a Test Email.

Result:

SnapManager sends the e-mail notification, using the settings you specified, and displays a notification.

Configure Syslog Event Logging and AutoSupport

11

If you want to enable posting of SnapManager events to the storage system syslog, select the Log SnapManager Events to Storage System Syslog option.

12

If SnapManager is configured to log events to the storage system syslog, you can also enable automatic notification about any SnapManager or storage system problems to technical support. To do this, select the Send AutoSupport Notification option.

13

If you want to limit SnapManager event logging to failure events, select the "On failure only" option.

14

Click OK.

Note
If you are using the Configuration Wizard instead of the Auto Notification Settings dialog box, click Next.

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