Reinstalling SnapManager

You can reinstall the same version of SnapManager on a Windows host system. This option repairs missing or corrupt files, shortcuts, and registry entries.

Note
You do not need to stop Exchange services before or during the SnapManager software reinstallation process.

Unless it is specified for a particular upgrade path or for a particular troubleshooting situation, you do not need to uninstall SnapManager before reinstalling it or upgrading to a newer version.

If you uninstalled SnapManager

If you uninstalled SnapManager, then the reinstallation procedure is identical to a new installation of the software. For installation instructions, see the following topics:

If you had used SnapManager to manage your Exchange databases before you uninstalled the SnapManager application, then be sure to configure SnapManager with the same SnapInfo directory location or locations that were used by SnapManager prior to the reinstallation.

Attention
If you configure SnapManager with different SnapInfo directory locations than used previously, then SnapManager will no longer have records of any backups taken before the reinstallation of SnapManager occurred.

For more information, see Uninstalling SnapManager.

If you did not uninstall SnapManager

See Upgrading to SnapManager 3.2.