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Comparison of methods for creating restorable backups

You can create Snapshot copy backups in a variety of ways. It is important to understand when each of these methods can produce a restorable image and when each cannot. SnapManager Backup might create several Snapshot copies, depending on how you configure your Exchange database.

Note: Always use SnapManager to manage SnapManager backups. Do not use the storage system console, FilerView, SnapDrive, a non-Exchange-aware Windows backup utility, or VSS to manage SnapManager backups to avoid an inconsistent image of the database that is unusable for a restore process.

For some system states, other Snapshot copy backup tools can create restorable backups. The following table illustrates when each of the Snapshot copy backup tools can create restorable backups.

Tool used to create Snapshot copy or backup System state
Exchange online All Exchange databases unmounted All LUNs disconnected
SnapManager Backup OK NA NA
SnapDrive Invalid OK NA
Exchange-aware Windows backup utility OK (copy backup only) NA NA
Non-Exchange-aware backup utility Invalid OK (copy backup only) NA
Storage system tools Invalid Invalid OK
Related concepts
SnapManager overview
How SnapManager and SnapDrive work together
How SnapManager uses VSS